MTNL Mobile & Broadband Plans, Benefits, Recharges and Contact Details

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In April 1986, MTNL was set up to strengthen telecommunication in India by the Government of India. MTNL is headquartered in New Delhi and is owned by the Department of Telecommunications, Ministry of Communications, Government of India. The company is the principal provider of fixed-line telecommunication services in the two Metropolitan Cities of Delhi and Mumbai. MTNL not only covers India but also serves Mauritius (an island in Africa) and Nepal. In the blog, we have given insights into the product and services offered by MTNL, its broadband service, affordable plans and connection, mobile services, prepaid and postpaid plans, and much more.
Last updated in: September 2022

MTNL broadband plan starts at ₹ 600 and goes high to ₹ 7999. It also offers a variety of prepaid plans ranging from ₹44 to ₹1999.

 

MTNL products and services

Mahanagar Telephone Nigam Limited also known as MTNL is a retro telecommunication company incorporated with the government of India. Within the two decades. there has been all-around development & growth and improved operational efficiency. It was the first to launch some of the latest telecom technologies in the Inda such as ADSL2+ & VDSL2 in broadband, IPTV on MPEG4 technology, VOIP, and 3G Mobile service.

Currently, MTNL provides multiple telecom services such as fixed telephone service, GSM (including 3G) & CDMA-based Mobile service, Internet, Broadband, ISDN, and Leased Line services.

MTNL Mobile

MTNL offers various mobile services both postpaid and prepaid such as 3G data plans, Data add-ons, Mobile TV, Roaming, International Calling, and Value-added services.

MTNLBroadband

MTNL provides broadband internet services in Delhi and Mumbai. The company offers an extensive range of broadband plans and also offers prepaid vouchers. MTNL broadband plan starts at ₹ 600 and goes high to ₹ 7999.

MTNL Business

MTNL offers various telecom and internet-related services for enterprises such as:

  • Multi-Protocol Label Switching (MTNL)
  • Leased circuit
  • Managed Leased Line Network (MLLN)
  • Web Hosting
  • UAN Service
  • PRM Service
  • VCC Service
  • ISDN

Read more about the above services here.

MTNL Apps

MTNL has launched two mobile apps for the MTNL users of Delhi:

  • My MTNL Delhi
  • MTNL Connects

The “My MTNL Delhi” enables the MTNL users of Delhi to view usage, recharge for mobile, Broadband, and FTTH, Postpaid Bill payments, Complaint Booking, etc. However, “MTNL Connect” is especially for MTNL broadband users with features to view usage and pay bills.

 

MTNLBroadband: Information, Plans & Benefits

MTNL provides broadband internet services in Delhi and Mumbai. The company offers an extensive range of broadband plans and prepaid broadband vouchers. MTNL broadband plan starts at ₹ 600 and goes high to ₹ 7999.

What is MTNL Broadband

MTNL Broadband is a service provided by the company to transmit data over the internet to your devices to upload and download large files.

MTNL Broadband plans

The extensive list of MTNL Delhi Broadband plans is as follows:


MTNL Delhi Broadband plans
Plan Name Speed Free Calls per month Monthly FUP Monthly service charges (Rs.)
“Freedom
ULD-699″ 512 Kbps 100 400 GB ₹ 699
“Freedom
ULD-849″ 512 Kbps 100 600 GB ₹ 849
“Freedom
ULD-999″ 512 Kbps 150 650 GB ₹ 999
“Freedom
ULD-1099″ 512 Kbps Unlimited (Local+STD) calls 700 GB ₹ 1099
“Freedom
ULD-1299″ 512 Kbps Unlimited (Local+STD) calls 1000 GB ₹ 1299
“Freedom
ULD-1449″ 768 Kbps Unlimited (Local+STD) calls 1200 GB ₹ 1449
“Freedom
ULD-1999″ 768 Kbps Unlimited (Local+STD) calls 1500 GB ₹ 1999
“Freedom ULD
2299-Combo” 1 Mbps Unlimited (Local+STD) calls 1800 GB ₹ 2299
TriB UL data-3499 combo 1 Mbps Unlimited (Local+STD) calls Unlimited ₹ 3499


Note that all calls on MTNL Network will be free of charge.

MTNL offers both prepaid and postpaid Broadband plans in Mumbai.


MTNL prepaid plans in Mumbai
Prepaid Plan Speed Monthly FUP Validity Prices
Prepaid Voucher 499 Up to 2 Mbps `1.3 GB 1 Month ₹ 499
Prepaid Voucher 1499 Up to 2 Mbps 5 GB 3 Month ₹ 1499
Prepaid Voucher 3999 Up to 2 Mbps 15 GB 1 Year ₹ 3999
Prepaid Voucher 5999 Up to 2 Mbps 25 GB 1 Year ₹ 5999


Note that migration is not allowed in the above-prepaid plans.


MTNL postpaid Broadband plans in Mumbai
Postpaid Plan Speed Data Limit Free Calls Prices
BB-600-6M 6 Mbps 160 GB 150 ₹ 600
BB-600-8M 8 Mbps 140 GB 150 ₹ 600
BB-600-10M 10 Mbps 130 GB 150 ₹ 600
BB-600-12M 12 Mbps 110 GB 150 ₹ 600
BB-600-50M 50 Mbps 600 GB 150 ₹ 600
BB-800-6M 6 Mbps 290 GB 200 ₹ 800
BB-800-8M 8 Mbps 240 GB 200 ₹ 800
BB-800-10M 10 Mbps 190 GB 200 ₹ 800
BB-800-12M 12 Mbps 170 GB 200 ₹ 800
BB-800-50M 50 Mbps 1000 GB 200 ₹ 800
BB-1000-6M 6 Mbps 460 GB 300 ₹ 1000
BB-1000-8M 8 Mbps 380 300 ₹ 1000
BB-1000-10M 10 Mbps 360 300 ₹ 1000
BB-1000-12M 12 Mbps 280 GB 300 ₹ 1000
BB-1000-14M 14 Mbps 260 GB 300 ₹ 1000
BB-1000-16M 16 Mbps 240 GB 300 ₹ 1000
BB-1000-50M 50 Mbps 1500 GB 300 ₹ 1000
BB-1200-6M 6 Mbps 610 GB 500 ₹ 1200
BB-1200-8M 8 Mbps 500 GB 500 ₹ 1200
BB-1200-10M 10 Mbps 430 GB 500 ₹ 1200
BB-1200-12M 12 Mbps 380 GB 500 ₹ 1200
BB-1200-14M 14 Mbps 360 GB 500 ₹ 1200
BB-1200-16M 16 Mbps 340 GB 500 ₹ 1200
BB-1200-50M 50 Mbps 2000 GB 500 ₹ 1200
BB-1500-6M 6 Mbps 900 GB 300 ₹ 1500
BB-1500-8M 8 Mbps 770 GB 300 ₹ 1500
BB-1500-10M 10 Mbps 700 GB 300 ₹ 1500
BB-1500-12M 12 Mbps 630 GB 300 ₹ 1500
BB-1500-14M 14 Mbps 600 GB 300 ₹ 1500
BB-1500-16M 16 Mbps 580 GB 300 ₹ 1500
BB-1500-50M 50 Mbps 2300 GB 300 ₹ 1500
BB-2000-6M 6 Mbps 1350 GB Unlimited ₹ 2000*
BB-2000-8M 8 Mbps 1250 GB Unlimited ₹ 2000*
BB-2000-10M 10 Mbps 1950 GB Unlimited ₹ 2000*
BB-2000-12M 12 Mbps 1110 GB Unlimited ₹ 2000*
BB-2000-14M 14 Mbps 1050 GB Unlimited ₹ 2000*
BB-2000-16M 16 Mbps 1000 GB Unlimited ₹ 2000*
BB-2000-50M 50 Mbps 4000 GB Unlimited ₹ 2000*


*BB-2000 is available only in Combo Plan.

How to get MTNL Broadband

MTNL gives 3 ways to book a new MTNL broadband connection:

  • Online request for connection
  • Call 1500 (Existing Landline Customer only)
  • Visit nearest Common Services Centers (CSC)

Getting a MTNL Broadband connection via website

Follow the steps to get a new MTNL Broadband connection via the website:

  • Go to the official website of MTNL.
  • Select your city and click on “Broadband”.
  • Click “How to Book/ Broadband Service Request”.
  • Click on “Online” and proceed with registration.
  • Fill out the personal info form and submit it.
  • The service executive will soon contact you for address and installation.

Getting a MTNL Broadband connection via the MTNL app

Follow the steps to get a MTNL Broadband connection via the MTNL app:

  • Download and open “My MTNL Delhi”.
  • Click on “Request New Service”.
  • Select “New Broadband Booking”.
  • Enter your contact number and email id.
  • Submit your response.

How to recharge MTNL Broadband

The easiest way to recharge your MTNL Broadband is via payment apps such as Gpay, Paytm, Phonepe, and more.

  • Open your payment app.
  • Click on ‘Broadband’ recharges.
  • Select your operator as “MTNL Delhi/Mumbai”
  • Enter your number without STD and “Account number”.
  • Proceed to pay securely with credit card/ debit card/ Net banking.

Recharge and bill payment can also be done via the MTNL app.

What are the key benefits of the MTNL Broadband Postpaid Offer?

The key benefits of the MTNL Broadband Postpaid offers are:

  • Unlimited and combo plans
  • Free calls for MTNL networks
  • Affordable plans
  • Local & STD Voice Calls
  • Refundable security deposit.

How to check MTNL Broadband availability in my area?

Follow these steps to check the MTNL Broadband availability in your area:

  • Go to the official website of MTNL.
  • Select your city and click on “Broadband” 
  • Click on “How to Book/ Broadband Service Request”.
  • Click on “Visit To Your nearest CSC”.
  • Select your area and click “search”.
  • The address of the nearest CSC will be displayed.

If you can’t find your area in the options, implies that MTNL services are not available in your area.

How to contact MTNL Broadband customer care?


MTNL Broadband customer care
MTNL Delhi  
Phone no. 1504, 180013435, 22221504
Email id feedback.delhi@bol.net.in & 1504@bol.net.in



MTNL Broadband customer care</
MTNL Delhi  
Phone no. 1504, 180013435, 22221504
Email id feedback.delhi@bol.net.in & 1504@bol.net.in


MTNL

MTNL Mobile: Prepaid

MTNL promises to provide high-speed 3G internet plans at the most affordable prices. 3G internet supports video calls, high-speed internet, live streaming, and much more. MTNL offers a variety of prepaid plans ranging from ₹ 44 to ₹ 1999. Explore all prepaid plans of MTNL below.

MTNL prepaid plans

The extensive list of MTNL prepaid plans in Delhi is as follows:


MTNL prepaid plans in Delhi
Prepaid Plan Data Voice calls SMS Validity Price
Prepaid PLAN Rs 97 5 GB Unlimited Local and STD Calls. 200 30 days ₹ 97
Prepaid PLAN Rs 151 2 GB/day Unlimited Local and STD Calls. 100 30 days ₹ 151
Prepaid PLAN Rs 1097 40 GB Unlimited Local and STD Calls. 1000 365 days ₹ 1097
STV 98 2 GB Unlimited Local and STD Calls 100/day 28 days ₹ 98
STV 171 1.5 GB/day Unlimited Local and STD Calls 100/day 28 days ₹ 171
STV 197 2 GB/day Unlimited Local and STD Calls 100/day 35 days ₹ 197
STV 231 2.5 GB/day Unlimited Local and STD Calls 100/day 42 days ₹ 231
STV 365 3 GB/day Unlimited Local and STD Calls 100/day 70 days ₹ 365
STV 421 3 GB/day Unlimited Local and STD Calls 100/day 84 days ₹ 421
STV 445 1.5 GB/day Unlimited Local and STD Calls 100/day 28 days ₹ 445
STV 82 1.5 GB/day Unlimited Local and STD Calls 100/day 14 days ₹ 82
STV 44 1.5 GB/day Unlimited Local and STD Calls 100/day 7 days ₹ 44


The extensive list of MTNL prepaid plans in Mumbai is as follows:


MTNL prepaid plans in Mumbai
Prepaid Plan Data Voice calls SMS Validity Price
Combo STV 102 N/A Unlimited 99 22 ₹ 102
Combo STV 153 1 Gb/day Unlimited 100/day 30 ₹ 153
Combo STV 298 1 GB/day Unlimited 100/day 56 ₹ 298
Combo STV 485 1.5 Gb/day Unlimited 100/day 90 ₹ 485
PV 1999 600 GB Unlimited 100/day 365 ₹ 1999


Which is the cheapest prepaid plan?

The cheapest prepaid plan for MTNL Delhi is “STV 44” with a validity of 7 days.


cheapest prepaid plan for MTNL Delhi
Prepaid Mobile Plan Data Voice calls SMS Validity Price
STV 44 1.5 GB/day Unlimited Local and STD Calls 100/day 7 days ₹ 44


While the cheapest prepaid plan for MTNL Mumbai is “Combo STV 102” with a validity of 22 days. However, internet data is not available in this plan.


cheapest prepaid plan for MTNL Mumbai
Prepaid Mobile Plan Data Voice calls SMS Validity Price
Combo STV 102 N/A Unlimited 99 22 ₹ 102


How to recharge MTNL prepaid

The easiest way to recharge your MTNL prepaid is via payment apps such as Gpay, Paytm, Phonepe, and more.

  • Open your payment app.
  • Click on “Prepaid Mobile” recharges.
  • Select your operator as “MTNL Delhi/Mumbai”
  • Enter your “MTNL SIM number”.
  • Proceed to pay securely with credit card/ debit card/ Net banking.

Recharge and bill payment can also be done via the MTNL app.

What documents are needed to get a new SIM

The documents needed to get a new MTNL Prepaid/ Postpaid SIM are:

  • Duly filled Customer Application form (CAF)
  • Self-attested Photograph
  • Proof of Identity & Proof of Address

 

MTNL Mobile: Postpaid

MTNL also provides postpaid plans with a feature of “On-Net Free” voice calls. In MTNL postpaid plans, you have to pay the bill for last month’s usage at the end of your bill cycle. You can view all postpaid plans of MTNL here.

What are the popular MTNL postpaid plans?

The following plans are the popular MTNL postpaid plans:


popular MTNL postpaid plans
Postpaid Plan Data Voice call SMS Prices (Tax Excluded)
Plan 225 40 GB/ Month Unlimted Local & STD calls 500 (Local SMS + STD SMS) ₹ 225
Plan 141 1 GB “Local calls – 150 mins
STD calls – 150 mins”
N/A ₹ 141
Unlimited Plan 299 60 GB/ Month Unlimted Local & STD calls “500 (Local)
500 (STD)”
₹ 299
Unlimited Plan 399 120 GB/ Month Unlimted Local & STD calls “1500 (Local)
1500 (STD)”
₹ 399


Which is the best postpaid plan by MTNL?

Most MTNL users found “Plan 225” as the best postpaid plan.


best postpaid plan
Postpaid Plan Data Voice call SMS Prices (Tax Excluded)
Plan 225 40 GB/ Month Unlimted Local & STD calls 500 (Local SMS + STD SMS) ₹ 225


Cheapest postpaid plan

The cheapest postpaid plan is “Pay Per Sec 160” plan. It includes 10 GB of data along with “Free on-net calls”.


cheapest postpaid plan
Postpaid Plan Data Voice call SMS Prices (Tax Excluded)
Pay per sec 160 10 GB Free on-net calls + 100 mins (Local off net + STD) 50 (Local SMS + STD SMS) ₹ 160


MTNL postpaid plan for family

MTNL offers three family postpaid plans:
Family Silver Plans


MTNL postpaid plan for family
Family Silver Plan Members Data Voice call SMS Prices (Tax Excluded)
Family Silver Plan 1 2 SIM 1 GB/ day Unlimted Local & STD calls 250 (Local SMS) + 250 (STD SMS) ₹ 300
Family Silver Plan 2 3 SIM 1 GB/ day Unlimted Local & STD calls 250 (Local SMS) + 250 (STD SMS) ₹ 415
Family Silver Plan 3 4 SIM 1 GB/ day Unlimted Local & STD calls 250 (Local SMS) + 250 (STD SMS) ₹ 530


Gold Family Postpaid Plans


Gold Family Postpaid Plans
Family Gold Plan Members Data Voice call SMS Prices (Tax Excluded)
Family Gold Plan 1 2 SIM 2 GB/ day Unlimted Local & STD calls 250 (Local SMS) + 250 (STD SMS) ₹ 425
Family Gold Plan 2 3 SIM 2 GB/ day Unlimted Local & STD calls 250 (Local SMS) + 250 (STD SMS) ₹ 600
Family Gold Plan 3 4 SIM 2 GB/ day Unlimted Local & STD calls 250 (Local SMS) + 250 (STD SMS) ₹ 775


Platinum Family Postpaid Plans


Platinum Family Postpaid Plans
Family Gold Plan Members Data Voice call SMS Prices (Tax Excluded)
Family Gold Plan 1 2 SIM 4 GB/ day Unlimted Local & STD calls 250 (Local SMS) + 250 (STD SMS) ₹ 585
Family Gold Plan 2 3 SIM 4 GB/ day Unlimted Local & STD calls 250 (Local SMS) + 250 (STD SMS) ₹ 845
Family Gold Plan 3 4 SIM 4 GB/ day Unlimted Local & STD calls 250 (Local SMS) + 250 (STD SMS) ₹ 1100


How to convert MTNL prepaid to postpaid?

You can convert your MTNL prepaid to postpaid by visiting the nearest customer care center. The MTNL executives will proceed to convert your MTNL prepaid to postpaid.

 

MTNL Customer Care – Contact Information

MTNL has organized its regional customer care services in a very efficient way. You can easily get the contact details of customer service in your area within a few seconds. Follow these steps to get customer care contact details of your region/area:
Go to the official website of MTNL
Select your city and click on “Customer Care Center”.
Select your area and click on “Search”
The interface will show the contact details of customer care in your area.

MTNL customer care contacts


MTNL Customer Care
MTNL Delhi  
Phone no. 1504, 180013435, 22221504
Email id feedback.delhi@bol.net.in & 1504@bol.net.in



MTNL Customer Care
MTNL Mumbai  
Phone no. 1600118844, 24331408, 24331409
Email id helpdesk.Mumbai@mtnl.net.in


MTNL customer care Live chat

MTNL has not yet launched any live chat service. Users can reach out to MTNL using the following details:


MTNL Customer Care
MTNL Delhi  
Phone no. 1504, 180013435, 22221504
Email id feedback.delhi@bol.net.in & 1504@bol.net.in



MTNL Customer Care
MTNL Mumbai  
Phone no. 1600118844, 24331408, 24331409
Email id helpdesk.Mumbai@mtnl.net.in


MTNL customer care whatsapp

MTNL has not yet launched any customer care service with the support of Whatsapp. Users can reach out to MTNL using the following details:


MTNL Customer Care
MTNL Delhi  
Phone no. 1504, 180013435, 22221504
Email id feedback.delhi@bol.net.in & 1504@bol.net.in





MTNL Customer Care
MTNL Mumbai  
Phone no. 1600118844, 24331408, 24331409
Email id helpdesk.Mumbai@mtnl.net.in


FAQ

What is the full form of MTNL?

MTNL stands for Mahanagar Telephone Nigam Limited.

What are the digital subscription services available in new MTNL Broadband plans?

No, there is no digital subscription service available in MTNL Broadband plans.

When was MTNL launched?

MTNL was launched on 1st April 1986.

How much is MTNL’s revenue?

MTNL’s revenue in the financial year 2021 is ₹1,798.41 crore.

How to check the MTNL balance?

You can dial USSD *123# and a pop-up text message will show your current balance. You can also check your real-time balance in the “My MTNL Delhi” or “Connect MTNL” app in the “Usage detail” section.

Updated on 31 May, 2022

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