MTNL Mobile & Broadband Plans, Benefits, Recharges and Contact Details
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In April 1986, MTNL was set up to strengthen telecommunication in India by the Government of India. MTNL is headquartered in New Delhi and is owned by the Department of Telecommunications, Ministry of Communications, Government of India. The company is the principal provider of fixed-line telecommunication services in the two Metropolitan Cities of Delhi and Mumbai. MTNL not only covers India but also serves Mauritius (an island in Africa) and Nepal. In the blog, we have given insights into the product and services offered by MTNL, its broadband service, affordable plans and connection, mobile services, prepaid and postpaid plans, and much more.
Last updated in: November 2022
MTNL broadband plan starts at ₹ 600 and goes high to ₹ 7999. It also offers a variety of prepaid plans ranging from ₹44 to ₹1999.
MTNL products and services
Mahanagar Telephone Nigam Limited also known as MTNL is a retro telecommunication company incorporated with the government of India. Within the two decades. there has been all-around development & growth and improved operational efficiency. It was the first to launch some of the latest telecom technologies in the Inda such as ADSL2+ & VDSL2 in broadband, IPTV on MPEG4 technology, VOIP, and 3G Mobile service.
Currently, MTNL provides multiple telecom services such as fixed telephone service, GSM (including 3G) & CDMA-based Mobile service, Internet, Broadband, ISDN, and Leased Line services.
MTNL Mobile
MTNL offers various mobile services both postpaid and prepaid such as 3G data plans, Data add-ons, Mobile TV, Roaming, International Calling, and Value-added services.
MTNLBroadband
MTNL provides broadband internet services in Delhi and Mumbai. The company offers an extensive range of broadband plans and also offers prepaid vouchers. MTNL broadband plan starts at ₹ 600 and goes high to ₹ 7999.
MTNL Business
MTNL offers various telecom and internet-related services for enterprises such as:
- Multi-Protocol Label Switching (MTNL)
- Leased circuit
- Managed Leased Line Network (MLLN)
- Web Hosting
- UAN Service
- PRM Service
- VCC Service
- ISDN
Read more about the above services here.
MTNL Apps
MTNL has launched two mobile apps for the MTNL users of Delhi:
- My MTNL Delhi
- MTNL Connects
The “My MTNL Delhi” enables the MTNL users of Delhi to view usage, recharge for mobile, Broadband, and FTTH, Postpaid Bill payments, Complaint Booking, etc. However, “MTNL Connect” is especially for MTNL broadband users with features to view usage and pay bills.
MTNLBroadband: Information, Plans & Benefits
MTNL provides broadband internet services in Delhi and Mumbai. The company offers an extensive range of broadband plans and prepaid broadband vouchers. MTNL broadband plan starts at ₹ 600 and goes high to ₹ 7999.
What is MTNL Broadband
MTNL Broadband is a service provided by the company to transmit data over the internet to your devices to upload and download large files.
MTNL Broadband plans
The extensive list of MTNL Delhi Broadband plans is as follows:
Plan Name | Speed | Free Calls per month | Monthly FUP | Monthly service charges (Rs.) |
---|---|---|---|---|
“Freedom | ||||
ULD-699″ | 512 Kbps | 100 | 400 GB | ₹ 699 |
“Freedom | ||||
ULD-849″ | 512 Kbps | 100 | 600 GB | ₹ 849 |
“Freedom | ||||
ULD-999″ | 512 Kbps | 150 | 650 GB | ₹ 999 |
“Freedom | ||||
ULD-1099″ | 512 Kbps | Unlimited (Local+STD) calls | 700 GB | ₹ 1099 |
“Freedom | ||||
ULD-1299″ | 512 Kbps | Unlimited (Local+STD) calls | 1000 GB | ₹ 1299 |
“Freedom | ||||
ULD-1449″ | 768 Kbps | Unlimited (Local+STD) calls | 1200 GB | ₹ 1449 |
“Freedom | ||||
ULD-1999″ | 768 Kbps | Unlimited (Local+STD) calls | 1500 GB | ₹ 1999 |
“Freedom ULD | ||||
2299-Combo” | 1 Mbps | Unlimited (Local+STD) calls | 1800 GB | ₹ 2299 |
TriB UL data-3499 combo | 1 Mbps | Unlimited (Local+STD) calls | Unlimited | ₹ 3499 |
Note that all calls on MTNL Network will be free of charge.
MTNL offers both prepaid and postpaid Broadband plans in Mumbai.
Prepaid Plan | Speed | Monthly FUP | Validity | Prices |
Prepaid Voucher 499 | Up to 2 Mbps | `1.3 GB | 1 Month | ₹ 499 |
Prepaid Voucher 1499 | Up to 2 Mbps | 5 GB | 3 Month | ₹ 1499 |
Prepaid Voucher 3999 | Up to 2 Mbps | 15 GB | 1 Year | ₹ 3999 |
Prepaid Voucher 5999 | Up to 2 Mbps | 25 GB | 1 Year | ₹ 5999 |
Note that migration is not allowed in the above-prepaid plans.
Postpaid Plan | Speed | Data Limit | Free Calls | Prices |
---|---|---|---|---|
BB-600-6M | 6 Mbps | 160 GB | 150 | ₹ 600 |
BB-600-8M | 8 Mbps | 140 GB | 150 | ₹ 600 |
BB-600-10M | 10 Mbps | 130 GB | 150 | ₹ 600 |
BB-600-12M | 12 Mbps | 110 GB | 150 | ₹ 600 |
BB-600-50M | 50 Mbps | 600 GB | 150 | ₹ 600 |
BB-800-6M | 6 Mbps | 290 GB | 200 | ₹ 800 |
BB-800-8M | 8 Mbps | 240 GB | 200 | ₹ 800 |
BB-800-10M | 10 Mbps | 190 GB | 200 | ₹ 800 |
BB-800-12M | 12 Mbps | 170 GB | 200 | ₹ 800 |
BB-800-50M | 50 Mbps | 1000 GB | 200 | ₹ 800 |
BB-1000-6M | 6 Mbps | 460 GB | 300 | ₹ 1000 |
BB-1000-8M | 8 Mbps | 380 | 300 | ₹ 1000 |
BB-1000-10M | 10 Mbps | 360 | 300 | ₹ 1000 |
BB-1000-12M | 12 Mbps | 280 GB | 300 | ₹ 1000 |
BB-1000-14M | 14 Mbps | 260 GB | 300 | ₹ 1000 |
BB-1000-16M | 16 Mbps | 240 GB | 300 | ₹ 1000 |
BB-1000-50M | 50 Mbps | 1500 GB | 300 | ₹ 1000 |
BB-1200-6M | 6 Mbps | 610 GB | 500 | ₹ 1200 |
BB-1200-8M | 8 Mbps | 500 GB | 500 | ₹ 1200 |
BB-1200-10M | 10 Mbps | 430 GB | 500 | ₹ 1200 |
BB-1200-12M | 12 Mbps | 380 GB | 500 | ₹ 1200 |
BB-1200-14M | 14 Mbps | 360 GB | 500 | ₹ 1200 |
BB-1200-16M | 16 Mbps | 340 GB | 500 | ₹ 1200 |
BB-1200-50M | 50 Mbps | 2000 GB | 500 | ₹ 1200 |
BB-1500-6M | 6 Mbps | 900 GB | 300 | ₹ 1500 |
BB-1500-8M | 8 Mbps | 770 GB | 300 | ₹ 1500 |
BB-1500-10M | 10 Mbps | 700 GB | 300 | ₹ 1500 |
BB-1500-12M | 12 Mbps | 630 GB | 300 | ₹ 1500 |
BB-1500-14M | 14 Mbps | 600 GB | 300 | ₹ 1500 |
BB-1500-16M | 16 Mbps | 580 GB | 300 | ₹ 1500 |
BB-1500-50M | 50 Mbps | 2300 GB | 300 | ₹ 1500 |
BB-2000-6M | 6 Mbps | 1350 GB | Unlimited | ₹ 2000* |
BB-2000-8M | 8 Mbps | 1250 GB | Unlimited | ₹ 2000* |
BB-2000-10M | 10 Mbps | 1950 GB | Unlimited | ₹ 2000* |
BB-2000-12M | 12 Mbps | 1110 GB | Unlimited | ₹ 2000* |
BB-2000-14M | 14 Mbps | 1050 GB | Unlimited | ₹ 2000* |
BB-2000-16M | 16 Mbps | 1000 GB | Unlimited | ₹ 2000* |
BB-2000-50M | 50 Mbps | 4000 GB | Unlimited | ₹ 2000* |
*BB-2000 is available only in Combo Plan.
How to get MTNL Broadband
MTNL gives 3 ways to book a new MTNL broadband connection:
- Online request for connection
- Call 1500 (Existing Landline Customer only)
- Visit nearest Common Services Centers (CSC)
Getting a MTNL Broadband connection via website
Follow the steps to get a new MTNL Broadband connection via the website:
- Go to the official website of MTNL.
- Select your city and click on “Broadband”.
- Click “How to Book/ Broadband Service Request”.
- Click on “Online” and proceed with registration.
- Fill out the personal info form and submit it.
- The service executive will soon contact you for address and installation.
Getting a MTNL Broadband connection via the MTNL app
Follow the steps to get a MTNL Broadband connection via the MTNL app:
- Download and open “My MTNL Delhi”.
- Click on “Request New Service”.
- Select “New Broadband Booking”.
- Enter your contact number and email id.
- Submit your response.
How to recharge MTNL Broadband
The easiest way to recharge your MTNL Broadband is via payment apps such as Gpay, Paytm, Phonepe, and more.
- Open your payment app.
- Click on ‘Broadband’ recharges.
- Select your operator as “MTNL Delhi/Mumbai”
- Enter your number without STD and “Account number”.
- Proceed to pay securely with credit card/ debit card/ Net banking.
Recharge and bill payment can also be done via the MTNL app.
What are the key benefits of the MTNL Broadband Postpaid Offer?
The key benefits of the MTNL Broadband Postpaid offers are:
- Unlimited and combo plans
- Free calls for MTNL networks
- Affordable plans
- Local & STD Voice Calls
- Refundable security deposit.
How to check MTNL Broadband availability in my area?
Follow these steps to check the MTNL Broadband availability in your area:
- Go to the official website of MTNL.
- Select your city and click on “Broadband”
- Click on “How to Book/ Broadband Service Request”.
- Click on “Visit To Your nearest CSC”.
- Select your area and click “search”.
- The address of the nearest CSC will be displayed.
If you can’t find your area in the options, implies that MTNL services are not available in your area.
How to contact MTNL Broadband customer care?
MTNL Delhi | |
---|---|
Phone no. | 1504, 180013435, 22221504 |
Email id | feedback.delhi@bol.net.in & 1504@bol.net.in |
MTNL Delhi | |
---|---|
Phone no. | 1504, 180013435, 22221504 |
Email id | feedback.delhi@bol.net.in & 1504@bol.net.in |
MTNL Mobile: Prepaid
MTNL promises to provide high-speed 3G internet plans at the most affordable prices. 3G internet supports video calls, high-speed internet, live streaming, and much more. MTNL offers a variety of prepaid plans ranging from ₹ 44 to ₹ 1999. Explore all prepaid plans of MTNL below.
MTNL prepaid plans
The extensive list of MTNL prepaid plans in Delhi is as follows:
Prepaid Plan | Data | Voice calls | SMS | Validity | Price |
---|---|---|---|---|---|
Prepaid PLAN Rs 97 | 5 GB | Unlimited Local and STD Calls. | 200 | 30 days | ₹ 97 |
Prepaid PLAN Rs 151 | 2 GB/day | Unlimited Local and STD Calls. | 100 | 30 days | ₹ 151 |
Prepaid PLAN Rs 1097 | 40 GB | Unlimited Local and STD Calls. | 1000 | 365 days | ₹ 1097 |
STV 98 | 2 GB | Unlimited Local and STD Calls | 100/day | 28 days | ₹ 98 |
STV 171 | 1.5 GB/day | Unlimited Local and STD Calls | 100/day | 28 days | ₹ 171 |
STV 197 | 2 GB/day | Unlimited Local and STD Calls | 100/day | 35 days | ₹ 197 |
STV 231 | 2.5 GB/day | Unlimited Local and STD Calls | 100/day | 42 days | ₹ 231 |
STV 365 | 3 GB/day | Unlimited Local and STD Calls | 100/day | 70 days | ₹ 365 |
STV 421 | 3 GB/day | Unlimited Local and STD Calls | 100/day | 84 days | ₹ 421 |
STV 445 | 1.5 GB/day | Unlimited Local and STD Calls | 100/day | 28 days | ₹ 445 |
STV 82 | 1.5 GB/day | Unlimited Local and STD Calls | 100/day | 14 days | ₹ 82 |
STV 44 | 1.5 GB/day | Unlimited Local and STD Calls | 100/day | 7 days | ₹ 44 |
The extensive list of MTNL prepaid plans in Mumbai is as follows:
Prepaid Plan | Data | Voice calls | SMS | Validity | Price |
---|---|---|---|---|---|
Combo STV 102 | N/A | Unlimited | 99 | 22 | ₹ 102 |
Combo STV 153 | 1 Gb/day | Unlimited | 100/day | 30 | ₹ 153 |
Combo STV 298 | 1 GB/day | Unlimited | 100/day | 56 | ₹ 298 |
Combo STV 485 | 1.5 Gb/day | Unlimited | 100/day | 90 | ₹ 485 |
PV 1999 | 600 GB | Unlimited | 100/day | 365 | ₹ 1999 |
Which is the cheapest prepaid plan?
The cheapest prepaid plan for MTNL Delhi is “STV 44” with a validity of 7 days.
Prepaid Mobile Plan | Data | Voice calls | SMS | Validity | Price |
---|---|---|---|---|---|
STV 44 | 1.5 GB/day | Unlimited Local and STD Calls | 100/day | 7 days | ₹ 44 |
While the cheapest prepaid plan for MTNL Mumbai is “Combo STV 102” with a validity of 22 days. However, internet data is not available in this plan.
Prepaid Mobile Plan | Data | Voice calls | SMS | Validity | Price |
---|---|---|---|---|---|
Combo STV 102 | N/A | Unlimited | 99 | 22 | ₹ 102 |
How to recharge MTNL prepaid
The easiest way to recharge your MTNL prepaid is via payment apps such as Gpay, Paytm, Phonepe, and more.
- Open your payment app.
- Click on “Prepaid Mobile” recharges.
- Select your operator as “MTNL Delhi/Mumbai”
- Enter your “MTNL SIM number”.
- Proceed to pay securely with credit card/ debit card/ Net banking.
Recharge and bill payment can also be done via the MTNL app.
What documents are needed to get a new SIM
The documents needed to get a new MTNL Prepaid/ Postpaid SIM are:
- Duly filled Customer Application form (CAF)
- Self-attested Photograph
- Proof of Identity & Proof of Address
MTNL Mobile: Postpaid
MTNL also provides postpaid plans with a feature of “On-Net Free” voice calls. In MTNL postpaid plans, you have to pay the bill for last month’s usage at the end of your bill cycle. You can view all postpaid plans of MTNL here.
What are the popular MTNL postpaid plans?
The following plans are the popular MTNL postpaid plans:
Postpaid Plan | Data | Voice call | SMS | Prices (Tax Excluded) |
---|---|---|---|---|
Plan 225 | 40 GB/ Month | Unlimted Local & STD calls | 500 (Local SMS + STD SMS) | ₹ 225 |
Plan 141 | 1 GB | “Local calls – 150 mins STD calls – 150 mins” |
N/A | ₹ 141 |
Unlimited Plan 299 | 60 GB/ Month | Unlimted Local & STD calls | “500 (Local) 500 (STD)” |
₹ 299 |
Unlimited Plan 399 | 120 GB/ Month | Unlimted Local & STD calls | “1500 (Local) 1500 (STD)” |
₹ 399 |
Which is the best postpaid plan by MTNL?
Most MTNL users found “Plan 225” as the best postpaid plan.
Postpaid Plan | Data | Voice call | SMS | Prices (Tax Excluded) |
---|---|---|---|---|
Plan 225 | 40 GB/ Month | Unlimted Local & STD calls | 500 (Local SMS + STD SMS) | ₹ 225 |
Cheapest postpaid plan
The cheapest postpaid plan is “Pay Per Sec 160” plan. It includes 10 GB of data along with “Free on-net calls”.
Postpaid Plan | Data | Voice call | SMS | Prices (Tax Excluded) |
---|---|---|---|---|
Pay per sec 160 | 10 GB | Free on-net calls + 100 mins (Local off net + STD) | 50 (Local SMS + STD SMS) | ₹ 160 |
MTNL postpaid plan for family
MTNL offers three family postpaid plans:
Family Silver Plans
Family Silver Plan | Members | Data | Voice call | SMS | Prices (Tax Excluded) |
---|---|---|---|---|---|
Family Silver Plan 1 | 2 SIM | 1 GB/ day | Unlimted Local & STD calls | 250 (Local SMS) + 250 (STD SMS) | ₹ 300 |
Family Silver Plan 2 | 3 SIM | 1 GB/ day | Unlimted Local & STD calls | 250 (Local SMS) + 250 (STD SMS) | ₹ 415 |
Family Silver Plan 3 | 4 SIM | 1 GB/ day | Unlimted Local & STD calls | 250 (Local SMS) + 250 (STD SMS) | ₹ 530 |
Gold Family Postpaid Plans
Family Gold Plan | Members | Data | Voice call | SMS | Prices (Tax Excluded) |
---|---|---|---|---|---|
Family Gold Plan 1 | 2 SIM | 2 GB/ day | Unlimted Local & STD calls | 250 (Local SMS) + 250 (STD SMS) | ₹ 425 |
Family Gold Plan 2 | 3 SIM | 2 GB/ day | Unlimted Local & STD calls | 250 (Local SMS) + 250 (STD SMS) | ₹ 600 |
Family Gold Plan 3 | 4 SIM | 2 GB/ day | Unlimted Local & STD calls | 250 (Local SMS) + 250 (STD SMS) | ₹ 775 |
Platinum Family Postpaid Plans
Family Gold Plan | Members | Data | Voice call | SMS | Prices (Tax Excluded) |
---|---|---|---|---|---|
Family Gold Plan 1 | 2 SIM | 4 GB/ day | Unlimted Local & STD calls | 250 (Local SMS) + 250 (STD SMS) | ₹ 585 |
Family Gold Plan 2 | 3 SIM | 4 GB/ day | Unlimted Local & STD calls | 250 (Local SMS) + 250 (STD SMS) | ₹ 845 |
Family Gold Plan 3 | 4 SIM | 4 GB/ day | Unlimted Local & STD calls | 250 (Local SMS) + 250 (STD SMS) | ₹ 1100 |
How to convert MTNL prepaid to postpaid?
You can convert your MTNL prepaid to postpaid by visiting the nearest customer care center. The MTNL executives will proceed to convert your MTNL prepaid to postpaid.
MTNL Customer Care – Contact Information
MTNL has organized its regional customer care services in a very efficient way. You can easily get the contact details of customer service in your area within a few seconds. Follow these steps to get customer care contact details of your region/area:
Go to the official website of MTNL
Select your city and click on “Customer Care Center”.
Select your area and click on “Search”
The interface will show the contact details of customer care in your area.
MTNL customer care contacts
MTNL Delhi | |
---|---|
Phone no. | 1504, 180013435, 22221504 |
Email id | feedback.delhi@bol.net.in & 1504@bol.net.in |
MTNL Mumbai | |
---|---|
Phone no. | 1600118844, 24331408, 24331409 |
Email id | helpdesk.Mumbai@mtnl.net.in |
MTNL customer care Live chat
MTNL has not yet launched any live chat service. Users can reach out to MTNL using the following details:
MTNL Delhi | |
---|---|
Phone no. | 1504, 180013435, 22221504 |
Email id | feedback.delhi@bol.net.in & 1504@bol.net.in |
MTNL Mumbai | |
---|---|
Phone no. | 1600118844, 24331408, 24331409 |
Email id | helpdesk.Mumbai@mtnl.net.in |
MTNL customer care whatsapp
MTNL has not yet launched any customer care service with the support of Whatsapp. Users can reach out to MTNL using the following details:
MTNL Delhi | |
---|---|
Phone no. | 1504, 180013435, 22221504 |
Email id | feedback.delhi@bol.net.in & 1504@bol.net.in |
MTNL Mumbai | |
---|---|
Phone no. | 1600118844, 24331408, 24331409 |
Email id | helpdesk.Mumbai@mtnl.net.in |
FAQ
What is the full form of MTNL?
MTNL stands for Mahanagar Telephone Nigam Limited.
What are the digital subscription services available in new MTNL Broadband plans?
No, there is no digital subscription service available in MTNL Broadband plans.
When was MTNL launched?
MTNL was launched on 1st April 1986.
How much is MTNL’s revenue?
MTNL’s revenue in the financial year 2021 is ₹1,798.41 crore.
How to check the MTNL balance?
You can dial USSD *123# and a pop-up text message will show your current balance. You can also check your real-time balance in the “My MTNL Delhi” or “Connect MTNL” app in the “Usage detail” section.
Updated on 31 May, 2022
Ivan
Energy Specialist & Copywriter
Ivan ist ein SEO manager bei papernest, der sich auf den Deutschen Energiemarkt spezialisiert. Als Absolvent der ESADE, sieht es Ivan als seine Verantwortung den veralteten Energiemarkt zu modernisieren.
Ivan ist ein SEO manager bei papernest, der sich auf den Deutschen Energiemarkt spezialisiert. Als Absolvent der ESADE, sieht es Ivan als seine Verantwortung den veralteten Energiemarkt zu modernisieren.