SITI Broadband: Plans, Speed, Availability, and Customer Feedback

A broadband network is a vital part of the internet-savvy world we live in today. SITI Networks is one of the leading companies currently providing broadband service to customers throughout the nation. SITI Broadband is fast, affordable, and secure! SITI Broadband employs remarkable cutting-edge technologies that help alleviate most of the current problems associated with regular internet connections.

Last updated in: September 2022

SITI Networks Ltd is a multi-system operator (MSO), founded in 1994. Formerly known as ‘SITI Cable Network Limited’, the company is promoted by the Essel Group. It provides digital and analogue cable television, SITI Broadband services, and Local Television Channels in India. Besides the SITI Broadband services and local channels, the company has a diverse portfolio of media, entertainment, packaging, technology-enabled services, education, and infrastructure development assets.

Let’s find out more about SITI Broadband, the plans available, the benefits offered, and more.
 

Siti Broadband Plans

SITI broadband promises to provide fast, friendly, secure, and affordable broadband services. SITI Broadband claims to provide unmatched cost-benefit plans even for heavy internet users. 
 

List of SITI broadband plans

Plan Name  Price (₹) Validity Speed
Ultra ₹399 30 days 30 Mbps
Swift ₹499 30 days 50 Mbps
Ignite ₹699 30 days 100 Mbps
Mega ₹899 30 days 200 Mbps
Turbo ₹999 30 days 300 Mbps

Note: The taxes are excluded from the price.
 

Which is the best broadband plan by SITI?

The best broadband plan by SITI is the Ultra Unlimited 30 Mbps at ₹ 399. It has a price of ₹470. SITI broadband offers one month extra for free in its 6 month-pack. And two months extra for free in its 10 months pack.


Plan Name  Price (₹) Validity Speed 
Ultra ₹399 30 days 30 Mbps    


Which is the cheapest plan by SITI broadband?

Ultra Unlimited 30 Mbps ₹ 399 is the cheapest plan offered by SITI broadband.


Plan Name Price (₹) Validity Speed
Ultra ₹ 399 30 days 30 Mbps    



 

Are there unlimited plans offered by SITI broadband?

All the plans offered by SITI broadband are truly unlimited. However, FUP is applicable for all unlimited plans though the limit is not mentioned on the official SITI website. You can visit the customer care section on the website and call/email them to know specific details for your area.
 

What are the terms and conditions for getting an SITI broadband?

  • FUP shall be applicable on all unlimited plans.
  • Taxes extra as applicable on the mentioned prices.
  • SITI Broadband reserves the right to modify/withdraw the tariff plans without prior notice.
  • Customers can buy SITI-recommended routers or any other equipment of equivalent specifications.
  • Activation charges will not be refunded.
  • If the customer opts for their own modem/router, the activation charges are not applicable.
  • In case of customer separation after three months of usage, the security deposit will be refunded.
  • The tariff plans/offers are subject to guidelines/ Directives/ Orders issued by TRAI and or DOT.

 

Advantages of getting a SITI broadband connection?

  • SITI Broadband uses next-generation technology to enable high-speed internet access up to 100 Mbps through its optical fiber cable network of high bandwidth capability.
  • SITI Broadband offers economical and affordable packs.
  • It has a user-friendly and secured connection.


 

SITI Broadband Availability

SITI Network Ltd. is one of the first Indian companies to provide broadband services. But a lack of success in the field impacted the expansion of the company. Therefore its broadband services are only available in a handful of cities.

SITI broadband availability by regions

Siti Broadband services are only available in the following states/UT:

  • New Delhi
  • Rajasthan
  • Haryana
  • Uttar Pradesh
  • Uttarakhand
  • Orissa
  • Maharashtra
  • Madhya Pradesh
  • Telangana

 

How to find out if SITI broadband is available in my area?

Follow the steps below to find out if SITI broadband is available in your area:

  1. Visit the official website of SITI Networks Ltd.
  2. You will see the ‘Broadband’ icon on the landing top panel. Hover your cursor over it and click on Broadband Package.
  3. Now, select your state, city, area, and sub-area.
  4. If your area isn’t listed in the options, SITI broadband is not available in your area.


 

How to set up a SITI broadband connection?

You can easily set up your SITI broadband connection in five simple steps:

  1. Connect your router to a modem provided by SITI.
  2. Access the router's interface with a device.
  3. Make changes to the router’s default IP addressing, admin account, and password.
  4. You can now share networks with all other devices via your password.
  5. You can customize user accounts, which will allow you to configure your account.


 

How to activate my SITI broadband?

You have to pay for the next subscription of the SITI pack to activate your SITI broadband. You can use Paytm, Phonepay, or any other online bill payment service, to pay for the subscription. Here are five simple steps to activate your SITI broadband:

  1. Open your bill payment app (Paytm/ Phonepay /Others), search for “broadband”.
  2. After clicking on the broadband option, search for “SITI Broadband”.
  3. Enter your registered mobile number or SITI Id.
  4. Choose the package and proceed.
  5. Make a secure payment with a debit card/ UPI/ Net banking.


 

SITI Broadband Speed

SITI Broadband uses next-gen technology to enable speedy internet access up to 100 Mbps through their optical fiber cable network of high bandwidth capability. SITI Broadband subscribers can use internet-enabled Set-Top Boxes to access the internet on their television sets.

Source: https://www.lifewire.com/how-to-test-your-internet-speed-2617987
 

Is SITI WIFI fast?

SITI Broadband promises a high-speed internet connection, even up to 100 Mbps. However, there are times you may experience low speed. This can be due to numerous factors such as:

  • Heavy active users
  • Location
  • Technical faults
  • Hardware

You can always reach out to SITI Broadband customer care to get your issue resolved. Here is the link.
 

Bandwidth Availability

SITI offers a range of bandwidth from 128 Kbps to 512 Kbps, with unlimited usage. 
 

SITI network speed across different regions

Across all the available areas, the SITI broadband provides the same high speed up to 100 Mbps. However, the network speed fluctuates due to technical errors and locations. Here’s the list of cities with their reported average SITI network speed.


Cities Average Speed
Kolkata 4.35 Mbps
New Delhi 5.92 Mbps
Patna 4.51 Mbps
Bhubaneswar 5.54 Mbps
Howrah 3.62 Mbps
Ranaghat 18.67 Mbps
Daulatpur 3.44 Mbps
Mahesana 2.29 Mbps
Karnal 3.0 Mbps
Balurghat 2.39 Mbps
Hyderabad 6.8 Mbps
Samsi 2.44 Mbps
Nagpur 5.29 Mbps
Noida 28.87 Mbps
Mumbai 5.43 Mbps



 

In which city is SITI broadband the fastest?

Noida is said to have the fastest average speed. Noida has an average high speed of 28.87 Mbps.
 

SITI Broadband – Billing Information

All the billing information is sent to you via SMS, or you can use the SITI BROADBAND app available on Google Play Store. You can log in through your registered phone number and track past billing information on the SITI Broadband app.

How to pay SITI broadband bill online?

You can pay your SITI broadband bill online via any bill payment app or even use the SITI broadband app. The process is similar in almost every app. Follow these five simple steps to pay the SITI broadband bill online:

  1. Open your preferred bill payment app (PayTM/Phonepe/Others), search for ‘broadband’.
  2. After clicking on the broadband option, search for’SITI Broadband’.
  3. Enter your registered mobile number or SITI user ID.
  4. Choose the package and proceed.
  5. Make a secure payment with a debit card/ UPI/ Net banking.


 

How can I check my SITI Broadband recharge status?

  1. Open the SITI Broadband app on your mobile device. 
  2. Login with your registered mobile number.
  3. You will find a personalized dashboard on-screen after logging in.
  4. You can check your current plan, recharge status, used data, and other information as well.

 

What are the installation charges for SITI broadband?


Service Cost
Activation Charges Rs.100 per STB* + GST @ 18% Extra
Service and Support Charges (Rs.) Rs. 684/- for SD STB + GST @ 18% Extra 
Rs. 900/- for HD STB + GST @ 18% Extra
Refundable Deposit Rs. 100/- refundable on returning the STB in good, working condition with accessories



Note: STB = Set-Top Box

 

SITI Networks Limited

Apart from broadband services, SITI is also integrated with television channel services. SITI Networks Ltd is part of the Essel Group. The Essel Group has a diverse business portfolio involving media, packaging, entertainment, technology-enabled services, infrastructure development, and education.
 

DIGITAL TV Packages

SITI offers digital TV packages with value-added services like Electronic Programming Guide (EPG), creating favorite channel lists, parental control options, and multilingual functions that give a personalized user experience.

They also offer local city channels covering local events that interest viewers in a particular city.

To know more about SITI Networks Digital Packages, visit here.
 

SITI Broadband Reviews and Customer Care

Internet Speed and Connection Reliability are the most important factors affecting the user experiences. Less than 29 % of users like the broadband services of SITI.
 

SITI broadband reviews and ratings

The overall rating of SITI broadband is 2 Stars. Only less than 29% of its users like the SITI broadband.


Service Rating
Internet Speed 2/5 STARS
Connection Reliability 2/5 STARS
Help & Support 2/5 STARS


Some notable customer reviews:

“The Siti Broadband provider of my locality is superb. The provider services are excellent. If any problem occur they will come fast and resolve the problem. Even the bill payment is late they never mind. Thanks for their continuous support”

“They are unable to start the connection even in 7 days. They mention that they have everything ready and just need to add the router in your home. But at the time of installation, they just delayed the service day by day. As the connection not started yet, I don't have any idea about the speed and connection reliability.”


 

SITI broadband customer care contacts


State-wise Customer Care Helplines Toll-Free Number Email
Delhi, Haryana, Rajasthan, UP, Madhya Pradesh, Chattisgarh, Maharashtra, Karnataka, Kerala, Odisha 1800-1234-001 siticare@siti.esselgroup.com
Gujarat 1800-2334-757 ccare@sitissdm.com
West Bengal, Orissa, Bihar, Jharkhand     1800-1234-001 customercare.kol@siti.esselgroup.com
Assam / Meghalaya 1800-2121-445 avik.ghosh@siti.esselgroup.com
Andhra Pradesh 1800-1238-989 siridigitalsms@siti.esselgroup.com
Telangana 1800-1037-159 sitismshyd@siti.esselgroup.com


 

FAQ

How to change my active subscription on SITI Website?

To change your active subscription for SITI broadband, you can visit the customer care section on SITI’s website. You can either call them for customer support on the given numbers or email them

How can I reset my SITI broadband password?

Usually, devices save the WiFi passwords for reconnection, but if you forget the password and want to reset it, you need to reset the router and repeat the SITI broadband setup. There is a pinhole button on the router. Keep it pressed for 10 to 15 seconds to reset it to the original configuration with the default admin username and password. Then, repeat the SITI broadband setup.

Is SITI broadband really unlimited?

Yes, SITI broadband is truly unlimited. However, FUP is applicable on unlimited plans. FUP limits are often used to describe the limit of bandwidth after a user's plan is exhausted.

Updated on 28 Mar, 2022

redaction Meet the content team
Redactor

Fateem

Energy Specialist & Copywriter