All About Vi Mobile: Services, Plans, Billing, and Customer Care

Vi Mobile is one of the most popular companies that has been operating for a long time. With a proven track record in many countries, Vi Mobile provides innovative services to its customers. Vi Mobile is an innovative company that facilitates its customers with exciting plans, offers, and discounts.

Vi Mobile offers all kinds of plans that suit users’ needs, from unlimited calling plants to affordable data plans. Moreover, Vi Mobile bill payments are effortless and user-friendly.

Read this article to know more about its services, plans, offers, billing information, and customer care details.

Last updated in: September 2022

What is Vi Mobile?

Vodafone Idea Limited (member of the Aditya Birla Group and Vodafone Group) is a pan India telecommunications provider that focuses on mobile data and voice services across 2G, 3G, and 4G platforms.
 

When was Vodafone-Idea founded?

Vodafone-Idea is India’s third-largest mobile telecommunications network, founded on 31 August 2018.

What is a Vi account?

Users can download the Vi App and log in to their Vi account to manage their chosen plans. With the app, they can perform various features and utilise multiple services. We have listed them below.

  • Pay bills
  • Do new recharge
  • View data usage
  • Browse best offers
  • Chat with customer care and much more.

What are the services offered by Vi mobile?

With a large data and voice services portfolio, Vi Mobile wants to see India become a digital nation. So that millions of citizens will be able to connect to their services and use them to create a better tomorrow and entertainment. It offers services for:
➡️ Individual consumers
➡️ Enterprises

Vi services for consumer

To give customers the best possible services, Vi mobile provides various services:

  • Unlimited plans
  • Talk time plans
  • Data Packs
  • Prepaid SIM
  • Hotstar offer
  • SMS packages
  • Postpaid SIM
  • Best Postpaid Plans
  • iFi-MiFi – Order Vi’s MiFi devices here + Free Home Delivery!

 

Vi services for businesses

Vi Mobile offers a wide range of enterprise-grade services and solutions to support the growing needs of business customers. Its solutions are customized to allow enterprises to tap into new possibilities and help them flourish, with a comprehensive portfolio of IoT, cloud, mobility, communications, connectivity, and security solutions. Vi Mobile’s team has extensive knowledge to provide you with everything you need for connectivity solutions for any kind of business, no matter how big it is or the industry it’s involved in (i.e., home offices to large multinational corporations).

 

How are YOU Broadband related to Vodafone Idea?

Started in 2001 by British Gas as Iqara broadband, YOU Broadband India Limited is now a subsidiary of Vodafone Idea Limited. In Pune, YOU Broadband is India’s first ISO accredited broadband service provider focusing on individual customers.
 

Vi Mobile plans and offers

The following table has the most popular offers that Vi-Mobile offers to the consumers in 2022.


Price Data Calling SMS Benefits
₹399 40 GB pack with 200 GB data rollover Unlimited Free 100 SMS Get a yearly subscription to Vi™ TV, movies, Disney+Hotstar, Amazon Prime, Netflix, and mobile protection insurance at zero extra cost.
₹499 75GB pack with 200GB data rollover Unlimited Free 100 SMS Get a yearly subscription to Vi™ TV, movies, Disney+Hotstar, Amazon Prime, Netflix, and mobile protection insurance at zero extra cost.
₹699 Unlimited Unlimited Free 100 SMS Get a yearly subscription to Vi™ TV, movies, Disney+Hotstar, Amazon Prime, Netflix, and mobile protection insurance at zero extra cost.
₹1,099 Unlimited Unlimited Free 100 SMS Get a yearly subscription to Vi™ TV, movies, Disney+Hotstar, Amazon Prime, Netflix, and mobile protection insurance at zero extra cost.


What are the popular Vi mobile prepaid plans?

Vi Mobile offers multiple prepaid plans for individuals and businesses. Below mentioned are the popular plans offered by Vi Mobile.
 

The popular Vi Mobile Talktime Prepaid Plans


Price Type Benefits Data Talk time Validity
₹18 Talktime UAE/Kuwait/Saudi Arabia/Bahrain, UK mobile, and Nepal calling at only 12p/sec, Oman and Qatar calling at 17p/sec, USA/Canada/UK ll at 4p/sec, Singapore/Thailand/Malaysia calling at 6p/sec. And the Maldives calling at 55p/sec 28 days
₹20 Talktime Talktime of ₹14.95, Talktime validity unrestricted no service validity ₹14.95
₹50 Talktime Talktime of ₹39.37, Talktime validity unrestricted; no service validity ₹39.37


The popular Vi Mobile Data Prepaid Plans


Price Type Benefits Data/Talktime Validity
₹19 Data Get 1GB of Data for 24hrs and enjoy Movies & TV shows in our App. Applicable only for prepaid subscribers. No service validity. 1GB Data 24 Hours
₹48 Data 2GB Data; No Service Validity. 2GB Data 21 Days
₹58 Data 3GB Data, Pack Validity for 28 days; No Service Validity 3GBData 28 Days
₹118 Data 12GB Data, Pack Validity for 28 days 12GB Data 28 Days
₹298 Data 50GB Data; Pack validity for 28 days 50GB Data 28 Days


The popular Vi Mobile Unlimited Prepaid Plans


Price Type Data/ Talktime Benefits Validity
₹299 Unlimited 1.5GB/day Unlimited Calls+100 SMS/Day, Night data without limits from 12 am to 6 am. Up to 2GB of backup data each month at zero Extra Cost, Vi Movies & TV Classic Access 28 Days
₹ 155 Unlimited 1GB Unlimited Calls, 300 SMS. 24 Days
₹179 Unlimited 2 GB Unlimited Calls, 300 SMS, Access to Vi Movies and TV Basic 28 Days
₹269 Unlimited 1GB/Day Unlimited Calls, 100 SMS/Day, Vi Movies & TV Basic access. 28 Days
₹459 Unlimited 6GB Unlimited Calls, 1000 SMS, Vi Movies & TV Basic access. 84 Days
₹479 Unlimited 1.5GB/Day Night data without limits, Up to 2GB of backup data each month, Vi Movies & TV Classic Access 56 Days
₹719 Unlimited 1.5GB/Day Unlimited Calls, 100 SMS/Day, Night data without limits from 12 am to 6 am, Up to 2GB of backup data, Vi Movies & TV Classic Access 84 Days


What are the popular Vi mobile postpaid plans?

Vi Mobile offers multiple postpaid plans for individuals. Below mentioned are the popular plans offered by Vi Mobile. The following table has the popular postpaid plans for Vi-Mobile.


Price No. of connections Data Calling SMS Benefits
₹399 1 Get 40 GB postpaid pack with a 200GB data rollover Unlimited Free 100 SMS Get a yearly subscription to Vi™ TV, movies, and 6-month ad-free Hungama music in Vi App
₹699 2 Get an 80 GB postpaid pack with a 200GB data rollover Unlimited Free 100 SMS Get a yearly subscription to Vi™ TV, movies, and mobile protection insurance at zero extra cost
₹999 3 220GB postpaid plan with 200GB data rollover Unlimited Free 100 SMS Get a yearly subscription to Vi™ TV, movies, Disney+Hotstar, Amazon Prime, Netflix, and mobile protection insurance at zero extra cost.
₹1,299 5 300GB postpaid plan with 200GB data rollover Unlimited Free 100 SMS Get a yearly subscription to Vi™ TV, movies, Disney+Hotstar, Amazon Prime, Netflix, and mobile protection insurance at zero extra cost.
₹1,699 3 Unlimited Unlimited Free 100 SMS Get a yearly subscription to Vi™ TV, movies, Disney+Hotstar, Amazon Prime, Netflix, and mobile protection insurance at zero extra cost.
₹2,299 5 Unlimited Unlimited Free 100 SMS Get a yearly subscription to Vi™ TV, movies, Disney+Hotstar, Amazon Prime, Netflix, and mobile protection insurance at zero extra cost.


What is the cheapest Vi prepaid plan?

This plan mentioned below is the cheapest prepaid plan being offered by Vi. Unlimited data is among the facilities that are included in this package.


Price Type Data/ Talktime Additional Benefits Validity
₹299 Unlimited 1.5GB/ Day Unlimited Calls, 100 SMS/Day, Night data without limits from 12 am to 6 am. Up to 2GB of backup data each month, Vi Movies & TV Classic Access 28 Days


What is the cheapest Vi postpaid plan?

This plan is the cheapest postpaid plan being offered by Vi. Unlimited data is among the facilities that are included in this package.


Price No. of connection Data Calling SMS Benefits
₹399 1 40 GB with a 200GB data rollover Unlimited 100 SMS Get a yearly subscription to Vi™ TV, movies, and 6-month ad-free Hungama music in Vi App


How is the network coverage of Vi Mobile?

The Mobile Network of Vi is great because it provides 2G, 3G, and 4G coverage in pan India and can help you find the best connection for your needs.
 

Vi Mobile recharge & billing information

Here are details about how to recharge your Mobile bill, check the validity of recharge, how to generate and pay the bills through the Vi Mobile Website and Vi App.
 

How to recharge your Vi mobile number?

You can follow these steps to recharge the Vi Number through the website.

  1. Visit the Vi Mobile official website.
  2. Now you can see the Pay Bill dropdown menu at the top.
  3. Click on the drop-down n the menu to select Postpaid Plans.
  4. You will see multiple postpaid plans. Choose the plan as per your requirement.
  5. Click on the Buy Plan option and make the payment to activate your plan.
  6. Once the payment is made, your plan will be activated.


 

What is Vi validity recharge?

Prepaid recharge packs come with a certain amount of validity attached to them, after which the pack can no longer be used, and you’re unable to make calls. If you have chosen a prepaid plan on your SIM card by Vodafone Idea, extending the validity period can help you retain your services to use them without interruption.

Vodafone-Idea offers various kinds of recharge packs that can extend the plan’s validity period and are also applicable for making outgoing calls using the associated recharges based on pack value. One of the popular validity recharge plans is mentioned below.


Price Type Talktime Additional Benefits Data/ Talktime Validity
₹99 Validity ₹99 Rs 99 Limited validity Talktime, Calls at 1p/sec, 200 MB Data. No Outgoing SMS. 28 Day Service Validity 200 Mb 28 days


What is the recharge code for Vi mobile?

Dial *199# and select the option you need for a particular purpose, such as activating or managing your cell phone package.

How can I check my Vi bill?

The details on checking the Vi bill through the website and the Vi app have been listed below.
 

Check your Vi bill via the website

  1. To check your Vi postpaid first, you need to visit the official website by clicking here.
  2. Now you need to click on the first link mentioned on the website.
  3. The given link will redirect you to a portal. On the portal, enter your Vi Postpaid number.
  4. The moment you enter your number, it will fetch the bill and show the details.
  5. Download the bill, or send it to your registered email ID.


 

Check your Vi bill via the Vi app

  1. To check your Vi bills, you have to download the Vi Mobile app. Open the app once installed.
  2. Log in to your account with your registered Vi number on the app.
  3. Tap the Main Menu. From the main menu, select Bills and Payments.
  4. Here, you can check your current Vi postpaid bill and download it for your reference.


 

How to make bill payments for Vi mobile?

Vi Mobile bill payment online can be made with a few clicks. Here’s how it can be done.

  1. Head on to this link.
  2. Enter your postpaid/prepaid mobile number.
  3. Enter your bill amount.
  4. Choose your preferred payment method- you can select from debit card, credit card, net banking, wallets (Paytm, Mobikwik), and UPI.
  5. Make a payment.


 

Vi Mobile Customer Care

At Vi Mobile, the customer service representatives are always available to help you with your questions about your account. They strive to make sure that your experience with them is enjoyable. Read ahead to know the customer care contact details.
 

Vi mobile customer care contact numbers


Vi Helpline Service Contact Details
Customer Helpline 199
Complaint Helpline 198


Vi Customer Care email contact

You can contact customer care through their provided email ID: customercare@vodafoneidea.com

 

FAQ

What are the documents required to get a Vi SIM?

You can take one of these documents to the Vi store or the local retail store to get a Vi SIM:
➡️ Aadhaar Card
➡️ Address Proof
➡️ Driving License
➡️ Voter ID Card

How to port my number to Vi?

  1. Generate a UPC Code (Universal Product Code) by sending PORT to 1900 from your existing network provider. Kindly clear all your dues before porting.
  2. You can then order a new Vi™ connection online and get SIM delivered to your doorstep by simply sharing your details.
  3. Also, you can visit your nearest Vi official store or Retail store to buy a new connection.

How to view my current bill for Vi mobile?

To view your current postpaid plan bill details, you can visit the website.
Or, you can download the Vi App and view current bill details by going to the 'Main menu' >> 'Bills and Payments'.

Can I recharge using my available balance?

Yes, certainly. Depending on your available balance, you can choose to opt for a plan/add-on service.

Updated on 20 Jun, 2022

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