AIRTEL BLACK: Plan, Availability, Benefits, and Customer Services

What is Airtel Black?

Airtel Black Service is for those customers who want to overcome their frustration with paying various bills and for those who want more services in one plan. Users can choose the best option according to their work or personal usage. Plan availability may be based on your city.

When did Airtel Black launch?

On 2 July 2021, Bharti Airtel launched “Airtel Black” as the latest innovation. It was announced as India’s first all-in-one solution plan for homes.

What are the benefits of Airtel Black?

The provider is ideal for the users who subscribe to multiple services but want to manage all in a single bill. It offers two or more services in a single billing system or single plan for all plans. The benefits are listed below:

• Wi-Fi, DTH, and mobile services in one billing system
• 30-days’ free DTH service
• Zero-switching and installation cost
• Customiseable plans as per customer requirements
• One bill for the whole family
• Priority resolution
• A single call center for all queries
• Buy now and pay later on airtel shop

What are the services included in Airtel Black?

Airtel Black provides various services such as DTH, fiber, and mobile plans.

All in one services:

What are the Airtel Black plans?

The provider’s plans help you combine your airtel accounts such as mobile postpaid, DTH, and broadband.
You can make your own customized plan with two or more services.

All the plans under Airtel Black

Here are the fixed plans:

Which is the cheapest Airtel Black plan?

You can create plans according to your need or choose from some predefined plans starting from ₹ 998/month. Below mentioned is the cheapest plan provided by Airtel.

Which is the best Airtel Black plan?

The best plan is ₹ 2099/month, which includes fiber, DTH, and three mobile connections. It is a complete family plan.

How to get an Airtel Black connection?

Combine at least two or more services to connect with Airtel Black plans. You can add new or existing services. You can go through the Airtel Thanks app and customize your plan there.

Getting Airtel Black connection online

Airtel Black enables customers to connect their plans on their own. Users can get their plans from the Airtel Thanks App. They can also visit Airtel’s website or connect with the customer support team for any assistance.

Follow these steps to get a connection online:

1. Download Airtel Thanks app.
2. Go to the Home page.
3. Click on the banner and connect your plans.
4. Or, give a missed call on 8826655555, and the Airtel executive will reach out to you to upgrade your plan.

You can also visit your nearest Airtel store to get an connection.

How to add an existing connection to your Airtel Black plan?

Customers can add all or one of their existing services like mobile connection, Fiber, DTH, and Airtel Xstream services to the plan.

1. Download the Airtel Thanks app and get an plan on your own by combining all your existing services.
2. Visit the ‘My Home’ section.
3. Click on the Plan banner.
4. You can also add your existing connections by visiting an Airtel store near you.
5. You can also reach out to customer service helpline 121.

How to create your plan with Airtel Black?

Airtel allows its users to create their custom Plan. The following are the steps to create your own plan:

1. Download the Airtel Thanks app.
2. Sign in or Sign up with your Airtel number.
3. Complete the OTP verification and go to the next step.
4. Go to the Home Page and click on the banner.
5. You can also opt-in for new services and add them to your plan.

How to unsubscribe from Airtel Black?

If you want to unsubscribe, follow the steps given below:

• Send a mail request to unsubscribe from Plan.
• Use the support email 121@in.airtel.com.
• You can also call the Airtel helpline at 1800-103-0405 to send a request for the deactivation of your Plan.

Now, you have deactivated your plan.

How to pay the bill of Airtel Black?

The provider offers Fiber, Mobile, and DTH services under one streamlined billing system. You can pay your bill by visiting Airtel’s website or Airtel Thanks App.

Airtel Black online bill payment

You can pay bills via net banking, Airtel payments bank, and credit/debit card. You can also avail of various offers if you pay your bill with Airtel payments bank. Here is the stepwise method to pay your bill.

• Open the Airtel Thanks app and log in.
• Click on the ‘Pay Bills’ tab and select the ‘Mobile’ option.
• Enter your phone number or name.
• Then click on Pay Now.
• Enter the desired amount and select the mode of payment.
• Enter the OTP sent to your mobile phone and proceed to mobile bill payment completion.

How to check your Airtel Black bill?

Follow these steps to check your bill:

1. Go to the Airtel Thanks App.
2. Click on the Bill section and check your bill.

You can also go to the the website to check your bill.

1. Go to the Website.
2. Click on the banner.
3. Then click on the pay bill option.

Airtel Black – Customer Care Information

Users can call the customer care on 121 or dial 198 (toll-free) for any queries. They can log complaints and send service requests such as billing & metering issues, allocation of traffic plan, account updates, STD/ ISD, and roaming activation.

What is the customer care number for Airtel Black?

The customer care number is 121 for queries and requests.

FAQ

Is Airtel Black postpaid?

Yes, Airtel Black is postpaid. It has various plans for postpaid connections.

How many Airtel Black plans are available?

There are four plans available for customers. Usres can also make their own plans. The plans cost ₹ 998, ₹ 1,349, ₹ 1,598, and ₹ 2,099.

How can I add a connection to my Airtel Black plan?

You can add accounts/services to your plan from the ‘My Home’ section. It can be reached by clicking on the plan banner on the main page of the Airtel Thanks App or Airtel website.

What is the cost to switch to Airtel postpaid?

You can select the most affordable plan to switch to postpaid; one is at ₹ 399, and the other is ₹ 499, and more.