Alliance Broadband Plans | Reviews | Payment | Customer Support

Alliance Broadband is one of the most accepted broadband service providers, especially in Kolkata. It offers truly unlimited high-speed broadband packages with smart economics. Alliance Broadband was proclaimed as one of India’s fastest & most stable broadband connections by the Department of Telecommunication (DOT) under the Department of Information & Broadcasting (MIB). Alliance gives an average speed of 10.67 Mbps, while the fastest speed is measured to be 65.54 Mbps.
Last update: September 2022

Alliance Broadband offers various broadband plans for residential and corporate projects. Currently, Alliance Broadband operates its broadband services in five major cities across India. It offers two broadband plans for Kolkata and the Rest of India. We have given extensive details of Alliance Broadband plans, best plans, reviews, installation charges, and more in the blog.

Where are Alliance Broadband plans available?

Presently, Alliance Broadband plans are available only in the following cities:

  • Kolkata
  • Bangalore
  • Mumbai
  • Chennai
  • Hyderabad

Alliance Broadband plans for the users in Kolkata

The extensive list of Alliance Residential & Corporates Broadband plans in Kolkata is as follows:


Alliance Residential & Corporates Broadband plans
Plan Bandwidth Validity Additional Benefits Price (Tax Excluded)
ENTRY 100 Mbps 6 months Amazon Prime Videos, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, and Shemaroo me. ₹ 700
SMART 125 Mbps 6 months Amazon Prime Videos, Hotstar, SonyLiv, Zee5, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, and Shemaroo me. ₹ 850
CRUISE 150 Mbps 6 months Amazon Prime Videos, Zee5, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, Shemaroo me, and AAO NXT. ₹ 1000
PREMIUM+ 175 Mbps N/A Zee5, SonyLiv, Voot Select, AAO NXT, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, and Shemaroo me. ₹ 1150
SPEED+ 250 Mbps N/A Zee5, SonyLiv, Voot Select, AAO NXT, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, and Shemaroo me. ₹ 1500
FLASH+ 400 Mbps 1 month Amazon Prime Videos, Zee5, SonyLiv, Voot Select, AAO NXT, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, and Shemaroo me. ₹ 2600
INNOVATOR 510 Mbps 1 month Amazon Prime Videos, Zee5, SonyLiv, Voot Select, AAO NXT, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, and Shemaroo me. ₹ 3500
GIGABLAST 1 Gbps 1 month Amazon Prime Videos, Zee5, SonyLiv, Voot Select, AAO NXT, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, and Shemaroo me. ₹ 7000
STARTER 60 Mbps N/A N/A ₹ 500
ZOOM 75 Mbps 6 months Amazon Prime Video ₹ 600
PRIME+ 100 Mbps 6+2 months & 8+4 months* N/A ₹ 650
PREFERRED 140 Mbps 6+2 months* & 8+4 months* N/A ₹ 850
CORP_175 175 Mbps N/A N/A ₹ 1150
CORP_250 250 Mbps N/A N/A ₹ 1500
CORP_400 400 Mbps N/A N/A ₹ 2600
CORP_510 510 Mbps N/A N/A ₹ 3500
CORP_1G 1 Gbps N/A N/A ₹ 7000


*Note that PRIME+ and PREFERRED plans offer 6 months + 2 months free (or 8 months + 4 months).
 

Alliance Broadband plans for the rest of India

The extensive list of Alliance Residential & Corporates Broadband plans for the Rest of India (ROI) is as follows:


Alliance Residential & Corporates Broadband plans for the Rest of India
Plan Bandwidth Validity Additional Benefits Price (Tax Excluded)
ENTRY+ 60 Mbps 6 months Amazon Prime Videos, Addatimes, Epic On, Hoichoi, Hungama, ErosNow, and Shemaroo me ₹ 700
SMART+ 80 Mbps 6 months Amazon Prime Videos, Addatimes, Epic On, Hotstar, SonyLiv, Zee5, Hoichoi, Hungama, ErosNow, and Shemaroo me ₹ 850
RAPID+ 100 Mbps 6 months Amazon Prime Videos, Zee5, Addatimes, AAO NXT, Epic On, Hoichoi, Hungama, ErosNow, and Shemaroo me ₹ 950
CRUISE+ 175 Mbps 6 months Zee5, SonyLiv, Voot Select, Addatimes, AAO NXT, Epic On, Hoichoi, Hungama, ErosNow, and Shemaroo me ₹ 1000
SWIFT+ 125 Mbps 6 months Zee5, SonyLiv, Voot Select, Hoichoi, Hungama, Addatimes, AAO NXT, Epic On, ErosNow and Shemaroo me ₹ 1350
BLAZE+ 150 Mbps N/A Amazon Prime Videos, Zee5, SonyLiv, Voot Select, Hoichoi, Hungama, Addatimes, AAO NXT, Epic On, ErosNow, and Shemaroo me ₹ 2000
BROWSE+ 20 Mbps N/A N/A ₹ 400
PACE+ 50 Mbps N/A N/A ₹ 500
QUICK+ 70 Mbps 6+2 months* & 8+4 months* N/A ₹ 625
CORP_100 100 Mbps N/A N/A ₹ 725
CORP_125 125 Mbps N/A N/A ₹ 1100
CORP_150 150 Mbps N/A N/A ₹ 1400


*Note that the QUICK+ plan offers 6 months + 2 months free (or 8 months + 4 months).
 

Best Alliance Broadband plans

Alliance Broadband offers high-speed plans with truly unlimited data and supports Voice Over IP, stable connections, and OTT benefits, at the most affordable prices. Alliance plans start with ₹ 700 and go high up to ₹ 7000 with packs of entertainment and exciting offers.

Best Alliance Broadband plans for businesses

The best Alliance broadband plans for businesses are as follows:


Best Alliance broadband plans for businesses
Plan Bandwidth Validity Additional Benefits Availability Price (Tax Excluded)
CORP_175 175 Mbps N/A N/A Kolkata ₹ 1150
CORP_150 150 Mbps N/A N/A ROI ₹ 1400
CORP_250 250 Mbps N/A N/A Kolkata ₹ 1500



Alliance broadband also offers Voice over Internet Protocol (VoIP) solutions to fulfill your business requirements. You can save your bill with budget-friendly VoIP Solutions. Alliance’s prepaid VoIP termination maintains interconnections with more than 150 Telecom carriers worldwide.
 

Best Alliance Broadband recharge plans

The best and top-selling Alliance broadband recharge plans are as follows:


Best and top-selling Alliance broadband recharge plans
Plan Bandwidth Validity Additional Benefits Price (Tax Excluded)
ENTRY 100 Mbps 6 months Amazon Prime Videos, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, and Shemaroo me. ₹ 700
SMART 125 Mbps 6 months Amazon Prime Videos, Hotstar, SonyLiv, Zee5, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, and Shemaroo me. ₹ 850
CRUISE 150 Mbps 6 months Amazon Prime Videos, Zee5, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, Shemaroo me, and AAO NXT. ₹ 1000


Best Alliance Broadband tariff plans

The best Alliance broadband tariff plans are as follows:


Best Alliance broadband tariff plans
Plan Bandwidth Validity Additional Benefits Price (Tax Excluded)
ENTRY 100 Mbps 6 months Amazon Prime Videos, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, and Shemaroo me. ₹ 700
SMART 125 Mbps 6 months Amazon Prime Videos, Hotstar, SonyLiv, Zee5, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, and Shemaroo me. ₹ 850
CRUISE 150 Mbps 6 months Amazon Prime Videos, Zee5, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, Shemaroo me, and AAO NXT. ₹ 1000



You can view all official tariff plans of Alliance broadband here:

Lowest Alliance Broadband plan

The lowest Alliance broadband plan is “ENTRY” for Kolkata and “ENTRY+” for ROI.


Lowest Alliance broadband plan
Plan Bandwidth Validity Additional Benefits Availability Price (Tax Excluded)
ENTRY 100 Mbps 6 months Amazon Prime Videos, Addatimes, ErosNow, Epic On, Hoichoi, Hungama, and Shemaroo me. Kolkata ₹ 700
ENTRY+ 60 Mbps 6 months Amazon Prime Videos, Addatimes, Epic On, Hoichoi, Hungama, ErosNow, and Shemaroo me ROI ₹ 700


Alliance Broadband customer care

Alliance broadband has a high-quality customer care service, unlike other broadband companies. It uses advanced equipment at Network Operating Center (NOC) to operate seamless support services to the customers.

How to contact Alliance Broadband customer care?

You can contact Alliance customer care support in the following ways.


Alliance customer care
Customer care contact  
Contact no. 033-7100 2000
WhatsApp no. 9874331155
Email id: abspl@alliancebroadband.co.in


Alliance Broadband plans reviews

These are the major pros and cons that help you to give a wide outlook of the Alliance Broadband:


Pros and Cons
Pros Cons
Unlimited data Bad ping
No capping limit Internet connectivity will temporarily be down during rains
OTT benefits Not suitable for streamers



According to Mountshut, Alliance Broadband gets an overall rating of 2.36 Stars. Note that this rating is estimated with only 3025 votes.


Alliance Broadband review
Internet Speed 3/5 Stars
Connection Reliability 2/5 Stars
Customer Support 2/5 Stars


How to make a complaint to Alliance Broadband?

You can contact customer care support (Call: 18001200300) to register any complaints or can ask queries regarding broadband services. The Alliance claims to respond instantly and resolve the issue as soon as possible. You can also register your complaint through an email (abspl@alliancebroadband.co.in).

  1. Download and open the “Alliance Broadband” mobile app.
  2. Login with your username and password.
  3. Go to the “Recharge” section and select your new plan.
  4. Click on “Change Package” and proceed to pay.
  5. Pay securely using credit card/ debit card/ net banking.

How to make your alliance broadband plan payments online

Alliance Broadband payments

You can pay your broadband bills and recharges in multiple ways. You can make your bill payment for Alliance Broadband through the official website or Alliance Broadband app or any payment app. People often use Gpay, Phonepe, Paytm, and Bharatpe for making bill payments.
How to recharge Alliance Broadband bill?
These are the steps to recharge your Alliance Broadband plan:

  1. Download and open the “Alliance Broadband” app.
  2. Login with your username and password.
  3. Go to the “Recharge” section and select your plan.
  4. Pay securely using credit card/ debit card/ net banking.

Pay Alliance Broadband Bill Using Website

These are the simple steps to pay your Alliance Broadband bill:

  1. Go to the official website of Alliance Broadband.
  2. Click on “Quick Recharge” in the header.
  3. Enter the customer id number and fill in the captcha. 
  4. The interface will show your payable amount.
  5. Proceed to pay securely using debit card/ credit card/ net banking.

Pay Alliance Broadband Bill Using Paytm

These are the steps to pay your Alliance Broadband bill using Paytm:

  1. Open the “Paytm” app.
  2. Search for “Broadband” and select the operator as “Alliance Broadband”
  3. Enter your customer id and nickname (optional).
  4. The interface will show your payable amount.
  5. Proceed to pay securely using debit card/ credit card/ net banking.

What is the installation charges for Alliance Broadband?

The installation charge for Alliance Broadband is ₹ 1500. However, it may vary depending upon your place and wiring charge.

FAQ

How to get an Alliance broadband invoice?

  1. Go to the official website of Alliance Broadband.
  2. Login with your username and password.
  3. Go to “INVOICE” under the “Billing Information” section.
  4. The interface will show all your invoices and respective amounts.
  5. You can download the invoice by just clicking on it.

Why is Alliance broadband not working?

Alliance broadband is sometimes not working due to unpreventable technical or non-technical errors such as

  • Unused tabs and software
  • Multiple users on a single connection, each streaming videos and movies is the main reason behind lagging internet. 
  • Routine malware, virus, and old system are other potential technical errors.

You can contact (Call: 18001200300) Alliance Broadband for making a complaint about broadband not working issue.

How to know the client id in alliance broadband?

These are the steps to know the client id in Alliance Broadband:

  1. Go to the  of Alliance Broadband.
  2. Login with your username and password.
  3. Your personalized interface will open with all the details.
  4. You can see “Client id‘ in the top-right corner.

How to get a new Alliance Broadband connection?

These are the simple steps to get a new Alliance Broadband connection online:

  1. Go to the official website of Alliance Broadband.
  2. Click on the “New Connection” in the header.
  3. Select either Home or Business.
  4. Fill out the pop-up form with your address and details.
  5. After submitting the form, you will be contacted soon.

An executive will set up and install the connection on your preferable date and time.

Updated on 21 Jun, 2022

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