DEN Broadband: Benefits, Plans, Availability, Billing, and Customer Service!

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DEN Broadband promises to provide hassle-free connections and offers reliable and convenient data plans for your requirements. The sound infrastructure, fibre-optic network, and internet Node Datacenter enable DEN to provide the fastest-possible speed.

DEN Broadband provides high speed plans for homes and business at affordable prices. It’s home plans start at ₹ 530, proving a speed of 50 Mbps. Currently, DEN Broadband is available in multiple top cities of India. It also provides private connections at a few places in the north Indian states via Local Cable Operators (LCO).
Last updated : Juni 2022

Although Reliance Industries has bought 66% stakes of DEN, in the future, we will see how it uses the cable distribution of DEN to compete with other ISPs. This blog has a compilation of almost every relevant point about DEN Broadband, its benefits, plans, connection availability, billing, customer care, and support.

 

DEN Broadband – Key Information

DEN Broadband is considered one of the top-notch internet service providers. It is the fastest growing provider, giving high-speed plans at budget price. DEN Broadband is also known as ‘boom band’ because of its superfast speed.

DEN provides services in all the major cities of India. DEN Broadband broadband plans start at ₹ 530 for homes and ₹ 650 for businesses. The most expensive plan for homes is priced at ₹ 767 and for businesses at ₹ 1178.

Reliance Industries acquired DEN Networks along with Hathway in 2018. At that time, DEN Broadband had 106,000 subscribers. It is speculated that Reliance will regulate the DEN networks.

What are the benefits of getting a DEN Broadband connection?

On getting a DEN broadband connection, you will enjoy the following benefits:

  • Hassle-free Wi-Fi connection
  • High-speed plans at affordable prices
  • Reliable plans
  • Symmetric upload and download experience
  • Provide a wide range of speeds (5 Mbps to 100 Mbps)
  • 24*7 customer service

Where is DEN Broadband available?

Currently, DEN Broadband is available in the top cities of the following states:

  • Delhi NCR
  • Uttar Pradesh
  • Haryana
  • Uttarakhand
  • Rajasthan
  • Madhya Pradesh
  • Bihar
  • Jharkhand
  • Kerala

Apart from these regions, DEN Broadband provides private connections at a few places in the north Indian states via Local Cable Operators (LCO). It is available in some rural areas too.

With the active involvement of Reliance Industries, DEN Broadband will continue to expand its connectivity.

Which types of DEN Broadband plans exist?

DEN Broadband provides two separate plans, one is for homes and individuals, and the other is a set of commercial plans for businesses.

Why choose DEN Broadband?

Every user wants a reliable connection with high-speed at an affordable price. DEN Broadband fulfils all user requirements and gives a smooth experience.

The features that attract people to choose DEN Broadband are listed below:

  • High-speed unlimited plans at affordable prices
  • Hassle-free connection
  • Offer Cisco’s DOCSIS 3.0 technology
  • Symmetric upload and download experience

In addition, DEN Broadband offers the Hungama Entertainment plan, including a massive library of 4.5+ million content pieces of Music, 7500+ movies and 1500+ hours of TV across six regional languages. You do not have to pay extra for claiming Hungama Entertainment plans.

Laptop on white table

 

DEN Broadband – Plans

DEN Broadband provides two types of plans depending upon the purpose of usage:

🏠 DEN Broadband Plans for home
🏢 DEN Broadband plans for commercial or business use

What are the DEN Broadband plans for homes?

The DEN Broadband plans for homes are as follows:


Speed Data Rollover Validity Price (GST Included)
50 Mbps 100 GB 30 Days ₹ 530
10 Mbps 500 GB 30 Days ₹ 470
25 Mbps 500 GB 30 Days ₹ 588
50 Mbps 500 GB 30 Days ₹ 767


Please note that the price scheme may vary from place to place. We recommend you to contact a local provider about plans and prices.

What are the DEN Broadband plans for businesses?

The DEN Broadband plans for businesses are as follows:


Speed Data Rollover Validity Price (GST Included)
10 Mbps 500 GB 30 Days ₹ 650
20 Mbps 500 GB 30 Days ₹ 706
40 Mbps 500 GB 30 Days ₹ 943
50 Mbps 500 GB 30 Days ₹ 1,178


Note that the price scheme may vary from place to place. We recommend you to contact a local provider about plans and prices.

Which is the cheapest DEN Broadband plan?

The cheapest DEN Broadband plan is “10 Mbps.” It offers a speed of 10 Mbps and monthly data rollover up to 500 GB at ₹ 470, under the category of Home plans.

  • Speed 10 Mbps
  • Data Rollover 500 GB
  • Validity 30 Days
  • Price (GST Included): ₹ 477

Which is the best DEN Broadband plan?

Among the DEN Broadband home plans, “25 Mbps” is considered the best. It gives a high speed of 25 Mbps and monthly rollover up to 500 GB, under the budget of ₹ 588. After exhausting the upper cap (or Post FUP), you will get a speed of 5 Mbps.

  • Speed 25 Mbps
  • Data Rollover 500 GB
  • Validity 30 Days
  • Price (GST Included): ₹ 588

Among the DEN Broadband business plans, “40 Mbps” is considered the best. It gives a high speed of 40 Mbps and monthly rollover up to 500 GB under the price cap of ₹ 943. Even after exhausting the upper cap, you will get a speed of 15 Mbps.

  • Speed 40 Mbps
  • Data Rollover 500 GB
  • Validity 30 Days
  • Price (GST Included): ₹ 943

How to get a DEN Broadband connection?

To get a DEN Broadband connection, choose one option below:

📞 Call service hotline +1800-419-2020
👩🏻‍💻 Go to the official website of DEN Networks
☎️ You can also give a missed call at +782727-8080

You can directly approach Local DEN providers; they will help you get a DEN Broadband connection.

How to get a new DEN Broadband online?

Follow the steps to get a new DEN Broadband connection online:
 

  1. Go to the official website of DEN Networks.
  2. Click on the Broadband tile on the top ribbon.
  3. Select the “Get Broadband” option and fill in the essential details.


 
After these steps, you will be contacted for setting up the connection within the next 48 hours or more, depending upon your area.

What are the installation charges for DEN Broadband?

The installation charges for DEN Broadband are not listed on the official website, but you can call on +1800-419-2020 to learn about installation charges in your area.

How to cancel a DEN Broadband connection?

After you have filled the essential details, the service executive will contact you soon. The local DEN Broadband service provider will call you to ask for your location and router type. At that moment, you can cancel the connection. The provider will deny your connection request from their database.

 

DEN Broadband – Bill Payment

You can pay the bill for your DEN Broadband connection via any payment app such as Phonepe, Paytm, Gpay, or Bharatpe.

DEN Broadband bill payment online

Follow the steps to pay the DEN Broadband bill using any payment app:

Step 1: Open your payment app
Step 2: Search for Broadband and select DEN Broadband
Step 3: Enter customer ID and name
Step 4: Enter the amount and proceed to pay

Almost all the payment apps have several options for payers to choose from. You can easily choose any one as per your convenience. The debit/credit card and wallet are the most preferred ways to pay bills.

Online payment via debit/credit

After entering the amount, proceed to pay via debit/credit card.

  • In the case of a debit card, you have to enter card details such as card number, expiry date, CVV, and one-time password.
  • In the case of a credit card, you have to enter the card number and 4-digit security pin.

Using either option, you can pay your bill securely.

Online payment via wallets

Payment apps have a feature of storing money in your account digitally, like a wallet. You can securely pay your bill with your digital wallet (only if you have a sufficient balance in your wallet) without any security pin. A single click on “Pay Using Wallet” completes your payment within a second.

If your wallet does not have sufficient money, you must first add money to it from your bank.

How to recharge my DEN internet?

Follow the steps to recharge your DEN internet using any payment app:
Step 1: Open your payment app
Step 2: Search for Broadband and select DEN Broadband
Step 3: Enter customer ID and name
Step 4: Select the plan and proceed to pay
Step 5: Pay securely via debit/credit card or wallet

 

DEN Broadband – Customer Service Information

DEN Broadband has a team of expert executives to provide you with all the required information, understand your requirements and resolve your issues effectively. Most importantly, customer service is available for you 24×7, all 365 days.

The customer service team is open to all sorts of queries, suggestions, complaints, and feedback. Using the general information number, customer care number, or nodal officer number, you can register your complaint or feedback.

You can also track your complaint request on the official website on the subscriber’s corner.

DEN Broadband Customer Care contact number

You can directly call the customer care number for any query regarding DEN Broadband.
The customer care numbers are listed below:
18004196600
1800-419-2020

Use can call on these numbers for making broadband-related inquiries and complaints. You can also contact your local DEN provider to resolve your problems.

DEN Broadband contact for new connection

Here is how you can get a new connection for DEN Broadband:

  1. Contact customer service at 1800-419-2020
  2. They will ask for your details and area.
  3. Then a local DEN provider will contact you within the next 48 hours.

DEN Broadband email contact

DEN also provides email support to its users via the email careBroadband@denonline.in.
You can mail on this ID to ask your queries, register your complaints, or give feedback and suggestions.

FAQ

Is DEN Broadband better than Jio/Airtel?

At present, DEN Broadband does not compete with Jio/Airtel Broadbands. Jio and Airtel are national giants. They offer a wide range of plans, genuinely unlimited high speed, free OTT subscriptions, etc. In contrast, DEN Broadband offers only a limited set of affordable plans.

How do I find my subscriber DEN number?

You can find your 10-digit DEN subscriber number or account number on your bill/receipt.

How to cancel my DEN Broadband connection?

To cancel your DEN Broadband connection, you can contact your local DEN provider and complain about the services or cancel your connection. In case of cancellation, Den Broadband service providers may ask why.

Is DEN Broadband worth the price?

DEN Broadband is worth the price because it gives high-speed plans at affordable prices. However, if your area has a connectivity issue, your experience might be unpleasant. All the plans are designed for the convenience of the users. In case of issues, customer support is always available to resolve them.
 

Updated on 8 Jun, 2022

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