EXCITEL BROADBAND: Benefits, Plans, Availability, Billing, and Customer Service

Excitel Broadband is a leading internet provider using the latest high-speed connection technology to bring you ultra high-speed, unlimited broadband internet access.
Excitel Broadband has the vision to transform the way young people entertain themselves at home by providing unlimited access to a vast library of entertainment options via broadband connections. Excitel connected with 6.5 million people by providing unlimited data at the speed of 100 Mbps for ₹ 399 for a year.
Last update: August 2022

This blog post has compiled almost every relevant detail about Excitel Broadband, its benefits, plans, pricing, and connection availability information.

Excitel – Broadband Information

Excitel Broadband believes in providing the finest internet experience – all the way from Europe to India! They have local access numbers all over India so that their customers get the best broadband service. Excitel uses ultra-tech speed, unlimited data, and other benefits to serve customers looking for top-notch quality.

What is Excitel Broadband?

Excitel is one of the fastest internet service provider companies. It offers its customers unlimited data, ultra-tech speed, and other added values while ensuring their internet experience is hassle-free and reliable!

Excitel provides services in all the major cities of India. It provides unlimited entertainment plans at ₹ 399+ tax/month with no data limits and zero installation charges.

Who is the owner of Excitel Broadband?

Vivek Raina is the co-founder of Excitel and CEO of Excitel Broadband service providing company. He has previously worked with Hathway, DigiCable, and Reliance.

What are the power factors of Excitel Broadband?

Excitel provides power factors to their clients. Here are the major points:

  • Consistent high-performance assurance
  • Provides European technology to Indian homes through an application that runs effectively on Android and iPhone
  • Strong regional partner networks offering local support
  • Exceptional last-mile service
  • High-speed customer support

  • What are the benefits of getting Excitel Broadband?

    Excitel internet service provider offers the following benefits:

    • Ultra-high-speed fiber
    • 1 Gigabit/s for home services
    • Efficient end-to-end fiber optic fiber network
    • Smooth and uninterrupted connectivity
    • Affordable rates

    Excitel adds value to their customers by providing the following features:

    • Smooth Gaming Experience: Their minimum latency (delay) policy allows all gamers to experience the highest level of connection response, making the experience smoother and touch controls faster.
    • Hassle-free Downloads: Excitel broadband offers unlimited downloads. There is no need for you to worry about running out of data. You can download all the files & movies as per your requirement.
    • 4K Streaming: Awesome wi-fi connectivity with Excitel ensures that movies and other videos will play without interruption.

    What is the average download and upload speed of Excitel Broadband?

    The average download and upload speed that Excitel provides to its customers is 100 Mbps per second at ₹ 699.

    What are the Excitel Broadband plans?

    Excitel Broadband provides affordable, high-speed, and unlimited data at standard and competitive rates.

    Some popular plans offered in different cities are listed below:-

    Excitel Broadband plans in Delhi

    Some of the popular plans offered by Excitel in Delhi:

    Prepaid Months For Streamers 100 Mbps For Downloaders 200 Mbps For Gamers 300 Mbps
    1 ₹ 699 ₹ 799 ₹ 899
    3 ₹ 565 ₹ 732 ₹ 752
    4 ₹ 508 ₹ 572 ₹ 636
    6 ₹ 490 ₹ 545 ₹ 600
    9 ₹ 424 ₹ 471 ₹ 533
    12 ₹ 399 ₹ 449 ₹ 499

    Excitel Broadband plans in Bangalore

    Some of the popular plans offered by Excitel in Bangalore:

    Prepaid Months “For Streamers 100 Mbps For Downloaders 200 Mbps For Gamers 300 Mbps
    1 ₹ 699 ₹ 799 ₹ 899
    3 ₹ 565 ₹ 732 ₹ 752
    4 ₹ 508 ₹ 572 ₹ 636
    6 ₹ 490 ₹ 545 ₹ 600
    9 ₹ 424 ₹ 471 ₹ 533
    12 ₹ 399 ₹ 449 ₹ 499

    internet and happy woman

    Excitel Broadband plans in Hyderabad

    Some of the popular plans offered by Excitel Broadband in Hyderabad:

    Prepaid Months “For Streamers 100 Mbps For Downloaders 200 Mbps For Gamers 300 Mbps
    1 ₹ 699 ₹ 799 ₹ 899
    3 ₹ 565 ₹ 732 ₹ 752
    4 ₹ 508 ₹ 572 ₹ 636
    6 ₹ 490 ₹ 545 ₹ 600
    9 ₹ 424 ₹ 471 ₹ 533
    12 ₹ 399 ₹ 449 ₹ 499

    Excitel Broadband plans in Chennai

    Some of the popular plans offered by Excitel in Chennai:

    Prepaid Months “For Streamers 100 Mbps For Downloaders 200 Mbps For Gamers 300 Mbps
    1 ₹ 699 ₹ 799 ₹ 899
    3 ₹ 565 ₹ 732 ₹ 752
    4 ₹ 508 ₹ 572 ₹ 636
    6 ₹ 490 ₹ 545 ₹ 600
    9 ₹ 424 ₹ 471 ₹ 533
    12 ₹ 399 ₹ 449 ₹ 499

    Excitel Broadband plans in Mumbai

    Some of the popular plans offered by Excitel in Mumbai:

    Prepaid Months “For Streamers 100 Mbps For Downloaders 200 Mbps For Gamers 300 Mbps
    1 ₹ 699 ₹ 799 ₹ 899
    3 ₹ 565 ₹ 732 ₹ 899
    6 ₹ 522 ₹ 545 ₹ 600
    12 ₹ 423 ₹ 449 ₹ 499

    What are the terms and conditions of Excitel Broadband plans?

    Excitel plans come with certain terms and conditions:

    • All the broadband prices mentioned are exclusive of taxes.
    • There are no Installation charges.
    • An additional fund of Rs 2000/- is necessary as a refundable security deposit for ONU (Optical Network Unit) devices/equipment.
    • All the above rates are charged every month.
    • The 9-month 100 Mbps plan is available on a fresh subscription.

    What are the OTT benefits with Excitel Broadband plans?

    Excitel also provides OTT benefits for their customers. Here are the details:

    Excitel offers a free 90 days OTT (Over The Top) of 300 Mbps for 3 months. This comes at no extra charge, which means it’s 100% free!

    Here’s an updated glimpse at some of the most significant benefits when OTT services can be provided to customers:

    The OTT subscriptions offered with the plan are:

    • Zee5
    • Voot Select
    • Eros Now
    • ShemarooMe

    Activation of Plans: Excitel customers are given the OTT subscription within 24 hours after their broadband plan is activated.

    Devices Access: Subscribers can access OTT content through most devices like:

    • Smartphones
    • Smart TVs, and tablets
    • Personal computers/Laptops

    How to get a new Excitel Broadband connection?

    To get an Excitel connection, follow the steps listed below:

    1. For a new connection, customers can inquire on the following number (Your City Code) 33-44-77-88.
    2. Customers can also visit the official website to get an Excitel connection.

    You can also directly approach local Excitel service providers; they will help you get a broadband connection.

    How to get Excitel Broadband connection online?

    For online Excitel connection, visit the Excitel website or their mobile app and fill in the details:

    • Your city
    • Your desired plan
    • Your name
    • Your mobile number
    • Your Email address
    • Your postal address

    If you need further assistance, contact their customer support team.

    How to find out if Excitel Broadband is available in your area?

    The service provider has a Point of Presence (PoP) map on the homepage of their website, which marks the areas/localities/states that they serve.

    What are the installation charges for Excitel Broadband?

    There are zero installation charges for Excitel.

    Is it possible to shift Excitel Broadband service to another location?

    Yes, you can request for broadband connection at another location by registering your request. To register your request, you can visit “my Excitel” mobile app or the my.excitel.com website or write to us at helpdesk@excitel.com, and the team will process your request.

    Excitel Broadband – Bill Payment

    You can recharge your Excitel bills online or via their mobile application, or through any other payment method that you prefer. You can also contact a representative at a nearby service point near you.

    How to pay Excitel Broadband bill online?

    You can recharge your Excitel account via Excitel’s official website my.excitel.com, myexcitel App, and other applications such as Phonepe, Google Play, Paytm, Mobikwik, UPI.

    Follow the steps to pay the Excitel bill using any payment app:

    1. Open your payment app.
    2. Search for Broadband and select Excitel.
    3. Enter customer Id and name.
    4. Enter the amount and proceed to pay.

    Almost all the apps have several optional ways to pay. There are a variety of methods that you can use. Debit/credit cards and wallets are the most popular.

    Online payment via debit/credit card:

    After entering the amount, proceed to pay via debit/credit card.

    • In the case of a debit card, you have to enter card details such as card number, expiry date, CVV, and one-time password.
    • In the case of a credit card, you have to enter the card number and 4-digit security pin.
    • Using either option, you can pay your bill securely.

    How to check the internet usage of Excitel Broadband?

    You can follow the below instructions to check your internet usage:

    1. Login into my Excitel App.
    2. Go into Sessions.
    3. Select the month.
    4. You can easily check internet usage.

    Excitel Broadband Customer Service

    Excitel provides the best service to its customers, but if you’re dissatisfied with any of its facilities or have any questions, please contact the Excitel team. You can contact them using the information given below:

    Excitel Broadband Customer Care number

    You can directly call the customer care number for any query regarding Excitel.
    The customer care numbers are listed below:

    Excitel Customer Care Number
    011 33447788
    1800 200 2273 (Toll-Free)

    Excitel Broadband customer support email ID

    If you need any customer support, you can reach out to them via their email address: helpdesk@excitel.com.


    Which router is best for Excitel Broadband?

    The Asus RT-AX55 AX1800 Wifi6 Router is the best for speed purposes because it goes up to 300 Mbps. Second is the TP-Link Archer C6 AC1200 Wireless Gigabit Router for its speed of 100 to 200 Mbps.

    What is the recommended fiber by Excitel Broadband?

    A fiber + Wi-fi Dual Band is the recommended fiber by Excitel Broadband.

    Does Excitel Broadband provide unlimited internet?

    Excitel broadband offers unlimited data with speeds of 100 Mbps, 200Mbps, 300Mbps, and above.

    Is Excitel Broadband better than Jio Fiber?

    Excitel Broadband is better than Jio Fiber Excitel’s unlimited data plans. The data limits are imposed on Jio Fiber every month, especially with the on-demand entertainment for streaming, gaming, and downloading.

Updated on 12 Jul, 2022

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