GTPL Broadband Plans | Benefits, Availability, Speed, and More

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In Gujarat, GTPL is one of the popular broadband service providers. GTPL offers broadband connection at no security and installation charges and gives a free router. GTPL uses Fiber To The Home (FTTH) technology to support high-speed internet data up to 100 Mbps which is 20 to 100 times faster than a typical cable modem. However, in India, GTPL is more prevalent as MSO (Multi System Operator) or Digital Cable TV services. GTPL Broadband plans start at ₹ 423 per month with a speed of 60 Mbps.
Last update: August 2022

In the blog, we have given insights into GTPL Broadband, benefits, plans in different states, availability, hidden installation charges, bill payment, and customer care contact details.

GTPL – Broadband Information


In India, Gujarat TeleLink Private Limited, known as GTPL, is the 6th largest Private Wireline broadband service provider. In 2006, GTPL was incorporated in Ahmedabad as a private limited company and became a public limited company in 2016. GTPL Broadband currently has 4.5 Million Home-Pass, covering an optical fibre network of more than 50,000 Km, including 4,000+ Km of underground optical fibre. GTPL is present across more than 1000 towns in 15+ states. GTPL Broadband provides an average download speed of 20.69 Mbps and an average upload speed of 16.12 Mbps. The ping latency is nearly around 155 ms.
 

What is GTPL Broadband?


GTPL is the sixth-largest Private Wireline Broadband service provider in India. It has reached 4.5 million households in more than 1200 towns across 19 states, including Gujarat, West Bengal, Maharashtra, Goa, Bihar, Uttar Pradesh, Madhya Pradesh, Jharkhand, Rajasthan, Odisha, Assam, Tripura, Meghalaya, Manipur, Nagaland, Telangana, Andhra Pradesh, Tamil Nadu, and Karnataka.

GTPL covered an optical fiber network of more than 50,000 Km, including 4,000+ Km of underground optical fiber. In 2021, the company was recognized as one of ‘India’s Top 500 Companies 2021’ by Dun & Bradstreet.
 

Who is the owner of GTPL Broadband?


Mr Rajan Gupta is the owner of GTPL Broadband company. He is the Chairman and Non-Executive Director of the GTPL.
 

What are the benefits of getting GTPL Broadband?


The benefits of getting a GTPL Broadband connection are:

  • Plans as per your need

  • Affordable plans

  • Truly unlimited data

  • 24×7 Customer care support

  • 24×7 WhatsApp chatbot 

  • GIVA: GTPL Interactive Virtual Assistant

What is the average download and upload speed of GTPL Broadband?


GTPL has an average download speed of 20.69 Mbps and an average upload speed of 16.12 Mbps. The ping latency is nearly around 155 ms.
 

What are the GTPL Broadband plans?


GTPL offers the following broadband plans in the available region. However, a few plans may vary from place to place. GTPL promises to provide truly unlimited data with different speed plans. Explore all the GTPL’s Super-saver High-speed broadband plans in the following lists and find the best fit for you.


td>50 Mbps

GTPL’s Super-saver High-speed broadband plans
Plan Max Speed Validity Price Effective price (monthly)
50Mbps 6 Months ₹ 3,389 ₹ 565
50 Mbps 9 Months ₹ 3,983 ₹ 443
50 Mbps 12 Months ₹ 5,084 ₹ 424



GTPL’s Super-saver High-speed broadband plans
Plan Max Speed Validity Price Effective price (monthly)
60 Mbps 60 Mbps 9 Months ₹ 4,236 ₹ 471
60 Mbps 12 Months ₹ 5,165 ₹ 430
60 Mbps 15 Months ₹ 6,343 ₹ 423



GTPL’s Super-saver High-speed broadband plans
Plan Max Speed Validity Price Effective price (monthly)
80 Mbps 80 Mbps 6 Months ₹ 3,474 ₹ 579
80 Mbps 9 Months ₹ 4,659 ₹ 518
80 Mbps 12 Months ₹ 5,758 ₹ 480



GTPL’s Super-saver High-speed broadband plans
Plan Max Speed Validity Price Effective price (monthly)
100 Mbps 100 Mbps 6 Months ₹ 3,558 ₹ 593
100 Mbps 9 Months ₹ 5,083 ₹ 565
100 Mbps 12 Months ₹ 6,352 ₹ 529


Unavailable in Delhi...

GTPL Broadband plans in Delhi


There is no GTPL Broadband plan available in Delhi.

Unavailable in Bangalore...

GTPL Broadband plans in Bangalore


There is no GTPL Broadband plan available in Bangalore.

GTPL Broadband plans in Hyderabad


GTPL Broadband plans available in Hyderabad are as follows:


GTPL Broadband plans available in Hyderabad
Plan Max Speed Validity Price (Excluded Tax.) Effective price (monthly)
50Mbps 50 Mbps 3 Months ₹ 1,500 ₹ 500
50 Mbps 6 Months ₹ 2,700 ₹ 450
50 Mbps 9 Months ₹ 4,800 ₹ 400
50 Mbps 12 Months ₹ 6,300 ₹ 350



GTPL Broadband plans available in Hyderabad
Plan Max Speed Validity Price (Excluded Tax.) Effective price (monthly)
100 Mbps 100 Mbps 6 Months ₹ 2,550 ₹ 850
100 Mbps 9 Months ₹ 3,900 ₹ 650
100 Mbps 12 Months ₹ 7,200 ₹ 600
100 Mbps 18 Months ₹ 9,900 ₹ 550


Unavailable in Chennai...

GTPL Broadband plans in Chennai


There is no GTPL Broadband plan available in Chennai.

Unavailable in Mumbai...

GTPL Broadband plans in Mumbai


There is no GTPL Broadband plan available in Mumbai.

What are the terms and conditions of GTPL Broadband plans?


The terms and conditions of the GTPL Broadband plans include the following points:

  • CHARGES

  • USE OF THE SERVICE

  • DUTIES AND OBLIGATIONS OF THE CUSTOMER

  • LIABILITY

  • INDEMNITY

  • VARIATION OF TERMS AND CONDITIONS

  • WITHDRAWAL, SUSPENSION, TERMINATION OF SERVICE, AND

  • TERMINATION OF CONTRACT

  • FORCE MAJEURE

  • ARBITRATION

  • ASSIGNMENT AND TRANSFER

  • SEVERABILITY OF CONTRACT & OTHER PROVISIONS

All the points are mentioned briefly in the Customer Application Form (CAF). However, you can read the terms and conditions here.

What are the OTT benefits with GTPL Broadband plans?


Currently, GTPL broadband plans do not offer OTT benefits. However, GTPL cable TV offers a variety of entertainment packs filled with OTT benefits.
 

How to get a new GTPL Broadband connection?


You can get a new GTPL connection via online and offline modes. For offline, you can give a missed on 70390 35051 and ask for a new broadband connection. On approval of your request, an executive will contact the provided address to set up and install the broadband connection.
However, you can apply for a new connection on your own online through the official website of GTPL.
 

How to get a GTPL Broadband connection online?


You will need to go to the official website of GTPL to get a new broadband connection online. These are simple steps to get a GTPL broadband connection online:

  1. Go to the official website of GTPL.

  2. Click on “New Customer” and select “Broadband”.

  3. Fill in your details and address on the pop-up form and submit.

  4. You will be contacted soon for plan selection and installation.


How to find out if GTPL Broadband is available in your area?


You can give a missed on 70390 35051. The customer support will clarify if your area lies under the coverage area of GTPL or not.
 

What are the installation charges for GTPL Broadband?


The installation charges for GTPL connection are zero for long terms plans. However, GTPL may introduce costs depending upon your area; therefore, you may charge up to ₹ 1000 for installation.
 

Is it possible to shift the GTPL Broadband service to another location?


Yes, it is possible to shift the GTPL Broadband service to another location that must lie under the coverage area of GTPL. The customer needs to contact the Customer Care Call Center and register their request for relocation of connection. The customer will be charged 500 and get a written request for relocation. The next bill will reflect the address change.
GTPL will inform the Feasibility or Non-Feasibility of services at the new location within seven working days from the customer’s request.
 
A man paying his broadband bill online

GTPL Broadband – Bill Payment


GTPL gives multiple options to recharge and pay bills for your GTPL broadband. You can pay the bill (or recharge the plan) offline, online, or on the consumer portal at your convenience.
 

How to pay the GTPL Broadband bill online?


You can make your bill payment for a GTPL connection via the official website or any payment app. People often use GPay, PhonePe, Paytm, and BharatPe to make bill payments.

These are the steps to make payment for a GTPL connection online:

  1. Open your payment app.

  2. Search for “Broadband”

  3. Select operator as “GTPL”.

  4. Enter Registered Mobile Number (RMN) or user name.

  5. The interface will show your payable amount.

  6. Proceed to pay securely with credit card/ debit card/ net banking.


You can follow the same procedure as above for making online payments via the “Quick Recharge” portal on the official website of GTPL.

How to check the internet usage of GTPL Broadband?


You can check your Internet usage and gain more insights into your account and balance in the My GTPL mobile app. These are the steps to prevent the Internet usage of GTPL Broadband:

  1. Download and open the “My GTPL” app.

  2. Login with your Registered Mobile Number (RMN).

  3. Click on “Usage”.

  4. The interface will show the active plans, usage, current balance, and more insightful information about your account.  


GTPL Broadband Customer Service


GTPL promise to provide 24×7 customer care support service. You can contact customer care for any query, complaint request, or technical issue. The customer care team will resolve your problem within working hours.
To help and support customers, GTPL has launched GIVA: GTPL Interactive Virtual Assistant.
GTPL develops a 2-step system to resolve the issue.

  1. GTPL Customer Care Support.

  2. Escalation Matrix – Broadband Appellate Authority.


You can register your complaint in Broadband Appellate Authority if you feel step 1 is not resolving your issue. You can make an appointment for “Broadband Appellate Authority”. The extensive list of addresses and other details of the Broadband Appellate Authority is here.

GTPL Broadband Customer Care number


The GTPL Broadband customer care contacts are as follows:


GTPL Broadband customer care
Customer care contact  
WhatsApp no. 82000 92000
Telephone no. 1800-419-0419
Phone no. 191 9727 633633



GTPL Broadband customer care email
Email id
yoursupport@gtpl.net


FAQ

Which router is best for GTPL Broadband?

The best router for GTPL Broadband is the “iBall iB-WRB150N 150M Wireless N Broadband Router”, based upon the 4-star rating on Amazon by 832 verified buyers. You can also consider the “TP-LINK 300Mbps TL-WR841N Wireless N Router”, which works well with most broadband companies.

What is the recommended fibre device by GTPL Broadband?

The recommended fiber device by GTPL Broadband is “TP-LINK 300Mbps TL-WR841N Wireless N Router” with a CAT 5 cable.

Does GTPL Broadband provide unlimited internet?

Yes, GTPL Broadband provides super-saving, high-speed, and truly unlimited plans.

Is GTPL Broadband better than Jio Fiber?

GTPL Broadband is better than Jio Fiber only in terms of affordability. However, Jio Fiber is better than GTPL in terms of internet speed, voice calling services, network stability, and OTT benefits.

Updated on 28 Jun, 2022

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