Is Hathway a Good Provider? Find Plans, Pricing, Speed, and Customer Care Details
Hathway is the most popular and oldest broadband cable company in India. It was the first company to provide internet connection via TV cables and the first to launch a digital platform in India. Hathway is still popular and reliable for its high-speed data, connectivity, and Multi-Operator System (MOS) in many cities. In October 2018, Hathway was acquired by Reliance industries. Hathway offers you a better internet frequency and speeds ranging from 25 Mbps to 150 Mbps and data within 500 GB to 1000 GB. Hathway starts its broadband plan at ₹ 1,497
(3 months) with a speed of 40 Mbps.
Last updated in: November 2022
This blog has given insights into Hathway Broadband plans, homes & offices plans, benefits, required documents, Hathway digital cable tv, channel packs, customer care services, and much more.
Hathway India – products and services
Hathway Cable & Datacom Ltd is one of India’s major Cable Broadband Service providers. Its subsidiary Hathway Digital Private Ltd, is also one of the largest Multisystem operators in India. It was the first company to provide internet using the television cable network in India and the first cable operator to launch a digital platform in 2006.
The mission of Hathway is “To provide an incomparable world-class TV viewing & Broadband experience to every Indian customer.”
Hathway Broadband offers high-speed cable broadband services in 31 cities across India. It has 0.77 million active Subscribers. It also offers internet leased line connections for the emerging businesses of India to provide seamless dedicated connectivity with symmetric upload and download speeds.Currently, Hathway is one of the digital cable providers with the most HD channels in the Indian market. Its extensive network connects approximately 7.2 million digital cable subscribers across 350 cities in India.
Is Hathway a Good Provider?
Yes, Hathway is a good service provider. It was awarded nine times for its quality Cable TV and Broadband Internet Services by the Indian Telly Awards. In addition, Hathway was voted one of the Best Managed Media companies in Asia in 2013.
Benefits of Hathway Broadband Services
The benefits of having a Hathway Broadband service are
- Free Dual Band Wifi Router on a new connection
- Zero Lag Fiber Technology
- Unlimited data with up to speed 200 Mbps
- No Installation Charges
- No Security Deposits
- 24*7 chat support with Diva (Chatbot)
- Instant support service on WhatsApp
Hathway broadband plans
Hathway offers a wide variety of prepaid broadband plans for homes and offices. Hathway uses advanced technologies such as Gigabit Ethernet Passive Optical Network (GPON) Data Over Cable Service Interface Specification (DOCIS) to achieve stable high speed. Hathway Broadband plans start with ₹ 600.
Available Hathway Broadband Internet Plans
The plans of Hathway Broadband may vary from place to place. Therefore, we have made an extensive list of available plans in various regions such as Delhi NCR, Bangalore, Chennai, and Pune.
Hathway Broadband Plans Delhi & NCR
The broadband plans of Hathway in Delhi & NCR are
| Plan | Speed | FUP | Subscription Charge (3 Months) | Subscription Charge (6 Months) |
|---|---|---|---|---|
| DEL DOCSIS STAR 80 Mbps | 80 Mbps | 1000 GB | ₹ 1,647 | ₹ 3,294 |
| DEL DOCSIS STAR 40 Mbps | 40 Mbps | 1000 GB | ₹ 1,497 | ₹ 2,994 |
| GOLD_GPON_Qrtly | 75 Mbps | 3000 GB | ₹ 1,575 | ₹ 3,150 |
| Diamond_GPON_Qrtly | 125 Mbps | 3000 GB | ₹ 1,797 | ₹ 3,594 |
| Platinum_GPON_Qrtly | 200 Mbps | 3000 GB | ₹ 2,097 | ₹ 4,194 |
Hathway Broadband Plans Bangalore
The plans of Hathway in Bangalore for broadband are
| Plan | Speed | FUP | Subscription Charge (3 Months) | Subscription Charge (6 Months) |
|---|---|---|---|---|
| BLAZE | 100 Mbps | Unlimited | ₹ 2,550 | ₹ 4,500 |
| GPON Dual Band | 150 Mbps | Unlimited | ₹ 2,547 | ₹ 5,094 |
| Power 200 | 200 Mbps | Unlimited | ₹ 2,787 | ₹ 5,574 |
Hathway Broadband Plans Chennai
The broadband plans of Hathway in Chennai are
| Plan | Speed | FUP | Subscription Charge (3 Months) | Subscription Charge (6 Months) |
|---|---|---|---|---|
| GPON 300 | 300 Mbps | Unlimited | ₹ 4,200 | ₹ 8,400 |
| GPON 200 | 200 Mbps | Unlimited | ₹ 2,547 | ₹ 5,094 |
| Premium unlimited 150 | 150 Mbps | Unlimited | ₹ 2,400 | ₹ 4,800 |
| Chennai Hybrid 150 | 150 Mbps | Unlimited | ₹ 2,547 | ₹ 5,094 |
Hathway Broadband Plans Pune
The broadband plans of Hathway in Pune are
| Plan | Speed | FUP | Subscription Charge (3 Months) | Subscription Charge (6 Months) |
|---|---|---|---|---|
| HD 2 Stream – 50 Mbps | 50 Mbps | 300 Mbps | ₹ 2,399 | ₹ 4,599 |
| HD ELITE-50 Mbps | 50 Mbps | 500 Mbps | ₹ 2,549 | ₹ 4,949 |
| SPL HD4 Stream | 50 Mbps | 1000 Mbps | ₹ 2,835 | ₹ 5,419 |
| GPON_SUPERBLAST | 100 Mbps | Unlimited | ₹ 2,247 | ₹ 4,494 |
| GPON_SUPERPREMIUM Dual router | 200 Mbps | Unlimited | ₹ 2,997 | ₹ 5,994 |
| GPON_PREMIUM Dual router | 150 Mbps | Unlimited | ₹ 2,697 | ₹ 5,394 |
Click here to know the available plans in your area.
Hathway Business Broadband Connectivity
Hathway Business Broadband provides two connectivity solutions for business people.
- Fibre Internet Services – A dedicated fibre Internet service suitable for BPOs, MNCs, Telcos, Call Centers, and other organizations that work with latency-sensitive applications.
- Multi-Office Connectivity – A Gold (SME PLANS) connection provides contended (1:1) dedicated Internet broadband services suitable for MNCs, large corporations, Software Companies, etc.
- Internet leased line – Leased line connection for the emerging businesses of India provides seamless dedicated connectivity with symmetric upload and download speeds.
You can explore your suitable Hathway Business Broadband here.
Hathway Best Broadband Deals for Home
According to Paytm, the most popular broadband plans offered by Hathway for 3-months, 6-Months, and yearly are as follow:
Hathway Best Broadband Deals for Home
According to Paytm, the most popular broadband plans offered by Hathway for 3-months, 6-Months, and yearly are as follow:
| Plans | Speed | FUP | Price |
|---|---|---|---|
| HERO | 50 Mbps | 1000 Mbps/ Month | ₹ 1,497 |
| GPON 100 Mbps | 100 Mbps | 20 GB/day | ₹ 1,497 |
| HERO ULTD 50 Mbps | 50 Mbps | Unlimited | ₹ 1,500 |
| Plans | Speed | FUP | Price |
|---|---|---|---|
| GPON 50 Mbps | 50 Mbps | Unlimited | ₹ 2,694 |
| GPON 100 Mbps | 100 Mbps | 20 GB/day | ₹ 2,994 |
| HERO ULTD 50MBPS | 50 Mbps | Unlimited | ₹ 3,000 |
| Plans | Speed | FUP | Price |
|---|---|---|---|
| Plan | Speed | FUP | Price |
| Super-2 | Up to 2 Mbps | Unlimited | ₹ 4,347 |
| GPON 100 Mbps | 100 Mbps | 20 GB/day | ₹ 5,988 |
| HERO ULTD 50 Mbps | 50 Mbps | Unlimited | ₹ 6,000 |
What Are the Documents Required for Hathway Broadband
The documents required for Hathway Broadband connection are:
- Photo ID Proof
- Address Proof
- Passport size photo
These documents will be submitted with the Customer Relationship Form (CRF).
How To Make A Hathway broadband Bill Payments
Follow these simple steps to pay the broadband bill for your Hathway services:
- Go to the official website of Alliance Broadband.
- Click on “Quick Recharge” and then select “Broadband”.
- Enter account no. or RMN and fill in the captcha.
- The interface will show your payable amount.
- Proceed to pay securely via debit card/ credit card/ net banking.
Hathway digital cable TV
Hathway digital cable TV is a high-definition set-top box that provides direct-to-home channel subscriptions at affordable prices. It enables you to enjoy an uninterrupted streaming experience at home and provides multiple HD channels.
Hathway offers two setup boxes:
- Standard Definition (SD) step-up box
- High Definition (HD) step-up box
Hathway cable tv packages
Hathway cable TV offers three packages:
- Hathway Bouquet
- Broadcaster Bouquet
- Alacarte
Hathway cable tv channel list
Hathway cable tv has 400+ channels. The list of the genre of channels with the number of channels is as follows:
| Alacarte | Broadcaster Bouquet |
|---|---|
| General Entertainment Channel (79) | Disney (1) |
| News (66) | Sony (23) |
| Movies (67) | Discovery (12) |
| Infotainment (26) | NDTV (6) |
| Music (26) | Star (15) |
| Sports (21) | Sun (9) |
| Kids (20) | Times (6) |
| Religious (17) | Turner (4) |
| Shopping (4) | TV 18 (5) |
| Devotional (1) | ZEE (14) |
| Lifestyle (1) | TVT (4) |
Hathway also provides you with a feature to add and remove a channel from the pack as per your preferences and make your own Hathway Bouquet.
How to recharge Hathway cable tv online
The easiest way is to use the payment app to recharge Hathway cable tv online. The most popular payment apps are Gpay, Paytm, Phonepe, Bharatpe, etc. Follow these simple steps to recharge Hathway cable tv online:
- Open your payment app.
- Search for “Cables” and select the operator as “Hathway.”
- Enter your AC no./ VC no./ RMN.
- The interface will show your payable amount.
- Proceed to pay securely via debit card/ credit card/ net banking.
You can also recharge your cable tv with the My Hathway app or the official website of Hathway.
Hathway customer care
Hathway has a good customer support system that includes email and customer care numbers (based on regions) and even has a special online service for helping customers.
How to contact Hathway Broadband Customer Care
The Toll-Free Customer Care No. is 1800 4197 900. However, the customer care details of Hathway Broadband with different regions are below listed:
| Regions | Customer care no. | Email id | Store Location |
|---|---|---|---|
| Allahabad | 0120-6836402 | support@hathway.net | “Om Tower, 3rd Floor, 31 MG Marg, Civil Lines Allahabad – 211001” |
| Bangalore | 0120-6836406 | support@hathway.net | Hathway House, 137/138, Infantry Road, Bengaluru – 560001 |
| Jaipur | 0120-6836405 | support@hathway.net | 20 -28 Fifth Floor, Manglam Electronics Market, Mansarovar Link Road, Riddhi Siddhi Crossing, Jaipur 302018 |
| Mumbai | 0120-6836404 | support@hathway.net | B Wing, 10th Floor, Trade World, Kamala Mill Compound, Lower Parel West, Mumbai – 400013 |
| Faridabad | 0120-6836406 | support@hathway.net | 5M/113, top floor, Patanjali Mega Store Building, Opp KL Mehta Girls College NIT 5, Faridabad, Haryana 121001 |
| Gurgaon | 0120-6836406 | support@hathway.net | Sec-46, SCU 137 SF, Hudda Market near Om Sweet, Gurgaon 122001 |
| Hyderabad | 080-68127003 | support@hathway.net | No. 603, 604, 6th Floor, Mahaveer Chambers, Liberty X Road, Himayath Nagar, Hyderabad – 500029 |
| Indore | 0120-6836403 | support@hathway.net | 12, Press Complex, Behind Bhaskar Building, A B Road, Indore – 452008 |
| New Delhi | 0120-6836401 | support@hathway.net | Plot No. B-1 / G-3, Mohan Co-operative Industrial Estate, Main Mathura Road, New Delhi |
| Pune | 0120-6836404 | support@hathway.net | 3rd Floor, Sterling Plaza, Deccan Gymkhana, Above Axis Bank, Jnuglee Maharaj Road, Pune – 411004 |
| Kolkata | 033-40302444 | support@hathway.net | Ecostation, Block-BP, Plot-7, 2nd Floor. Salt Lake Sector-V, Kolkata-700 091, West Bengal. |
| Bhopal | 0120-6836403 | support@hathway.net | 2nd Floor, Jyoti Cineplex, Zone-II, M.P.Nagar, Bhopal -462011 |
| Bhubaneshwar | 033-40302444 | support@hathway.net | Ashrya, Plot No-72, Near Hotel SISMO, Gautam Nagar, Kalpana Square, Bhubaneshwar – 751014 |
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FAQ
How do I raise a complaint with Hathway?
To raise a complaint with Hathway, dial 1800 4197 900 (Toll-free)1800 4197 900 (Toll-free). The Hathway complaints team takes quick action and resolves the issue as soon as possible.
How to cancel Hathway connection?
Yes, you can cancel your connection. However, you have to contact customer care to close your connection.
Is Hathway better than Airtel?
It depends upon your requirement. If you don’t want any additional subscriptions or OTT benefits and want affordable plans, Hathway broadband plans are the better to pick. While, if you want to enjoy OTTs and additional benefits, Airtel fibre plans are great to pick.
What is Hathway Self Care?
The Hathway Self Care portal is an online portal to log into your personalized dashboard. It displays your account details such as profile, bills, payment, active plans, service requests, etc.
Updated on 8 Jun, 2022
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