RailWire Broadband | Plans | Availability | Benefits | FAQs

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While travelling via Indian Railways, have you ever discovered RailWire? The stations such as A1, 415A, and C category provide RailWire WiFi services in association with Google as a technology partner. The Universal Service Obligatory Fund of the Government of India also helps to provide end-to-end Wi-Fi connections at 200 stations.

Railwire is a community-based broadband service provider, initiated by RailTel. RailWire plans are offered in almost all states of India and cover the remotest areas along with the major cities. RailWire provides Broadband services through a 61,000+ km optic fibre network running through the exclusive right of way along railway tracks.

The average download speed of RailWire Broadband is 28.53 Mbps and the upload speed is 30.57 Mbps. The ping latency is 104 ms. RailWire Broadband plans start at ₹ 499 /month (excluding tax) with a speed of 10 Mbps.
Last update: August 2022

In the blog, we have given insights about RailTel, RailWire, broadband plans, availability, benefits, plans in different states, customer care support, new connection, hidden installation charges, and more.

What are RailWire Broadband Plans?

RailTel is one of the largest telecom service providers in India, approved as a Public Sector Undertaking (PSU) under the Ministry of Railways to provide broadband and networking services.
RailTel initiated RailWire as a community-based broadband service provider, in partnership with 6000+ communities in India. It relies on collaborative environments offered by RailTel, Aggregation Network Provider (AGNP), Managed Service Provider (MSP), and Access Network Provider to provide quick and low-cost service (ANP).

RailWire initialises to provide free Wi-Fi to passengers. Now, it is becoming a backbone for various small businesses as well as Fiber to the Home (FTTH) service providers.

RailWire plans are considered one of the cheapest and of the best quality to avail. RailWire provides a variety of broadband plans so that you can choose according to your requirements.

Where are RailWire Broadband Plans Available?

RailWire Broadband plans are available in the following states:

  • Andhra

  • Assam

  • Bihar

  • Chhattisgarh

  • Delhi

  • Gujarat

  • Haryana

  • Himachal

  • Jammu & Kashmir

  • Jharkhand

  • Karnataka

  • Kerala

  • Madhya Pradesh

  • Maharashtra

  • Goa

  • Mizoram

  • Meghalaya

  • Tripura

  • Manipur

  • Nagaland

  • Arunachal

  • Odisha

  • Pondicherry

  • Punjab

  • Rajasthan 

  • Tamil Nadu

  • Telangana

  • West Bengal

  • UP East

  • UP West

Should I Get a RailWire Broadband Plan?

You should get a RailWire Broadband plan for the following reasons:

  • Fast, Secure, & Stable Internet 

  • Available in almost all states of India

  • Offers various affordable plans

  • Accepts multiple payment methods

  • Quick & Responsive Customer Care 

  • Assess to “Knowledge Base” for relevant queries

What are the advantages and disadvantages of RailWire broadband plans?

The advantages of having RailWire Broadband plans are:

  • You can avail of fast, secure, & stable internet connectivity.

  • RailWire offers a diverse variety of plans for your requirements.

  • RailWire accepts Multiple Payment Methods such as UPI, Netbanking, credit cards, and debit cards.

  • One of the essential advantages is quick & responsive Customer Care support.

  • Customers can assess “Knowledge Base” for relevant queries.

The disadvantages of having RailWire Broadband plans are:

  • It is not yet available in remote areas of some cities.

  • RailWire broadband plans don’t have any additional benefits such as access to OTT platforms.

RailWire Broadband Plans

RailWire serves 3.25 lakh residential consumers and works with 5200 local network infrastructure partners. RailWire Broadband offers a variety of plans to its consumers. Explore all the categories of RailWire Broadband plans:

RailWire Broadband Unlimited Plans

RailWire Broadband Unlimited plans with no FUP are as follows:


RailWire Broadband Unlimited plans
Data Speed Price
10 Mbps ₹ 499
20 Mbps ₹ 599
50 Mbps ₹ 799
100 Mbps ₹ 999
150 Mbps ₹ 1,499
200 Mbps ₹ 1,899


RailWire Broadband Top-Up Plans for FUP Users

These top-up plans are exclusively for users who opted for FUP plans. RailWire top-up plans for FUP users are as follows:-


RailWire Top-Up plans for FUP users
Data Price
5 GB ₹ 149
10 GB ₹ 249
25 GB ₹ 199
50 GB ₹ 299
100 GB ₹ 499


RailWire Broadband Long-Term Plans

RailWire Broadband also provides long-term plans for users to get additional validity for free in a long-term plan.


RailWire Broadband long-term plans
ANY PLAN Additional Validity Validity
  10 days extra 90 DAYS
  30 days extra 180 DAYS
  60 days extra 300 DAYS


The price scheme for long-term plans will depend upon your selected plan.

RailWire Broadband Plans by States in India

We have created an extensive list of RailWire Broadband plans by states in India, for your convenience to find the best available plan in your state. Explore the RailWire Broadband plans below.

RailWire Broadband For Andhra

The extensive list of RailWire Broadband plans for Andra is as follows:


RailWire Broadband plans for Andra
Price Speed FUP
₹ 449/month 20 Mbps
₹ 599/month 50 Mbps
₹ 999/month 100 Mbps


RailWire Broadband For Assam

The extensive list of RailWire Broadband plans for Assam is as follows:


RailWire Broadband plans for Assam
Price Speed FUP Post FUP
₹ 809/month 50 Mbps 750 GB 2 Mbps
₹ 999/month 75 Mbps 750 GB 2 Mbps
₹ 1099/month 100 Mbps 750 GB 2 Mbps


RailWire Broadband For Gujarat

The extensive list of RailWire Broadband plans for Gujarat is as follows:


RailWire Broadband plans for Gujarat
Price Speed FUP
₹ 699/month 40 Mbps
₹ 799/month 50 Mbps
₹ 999/month 100 Mbps


RailWire Broadband For Haryana

The extensive list of RailWire Broadband plans for Haryana is as follows:


RailWire Broadband plans for Haryana
Price Speed FUP
₹ 599/month 20 Mbps
₹ 799/month 50 Mbps
₹ 999/month 100 Mbps


RailWire Broadband For Himachal

The extensive list of RailWire Broadband plans for Himachal is as follows:


RailWire Broadband plans for Himachal
Price Speed FUP Post FUP
₹ 599/month 100 Mbps 4 TB 5 Mbps
₹ 699/month 100 Mbps 4 TB 5 Mbps
₹ 809/month PLAN COMING SOON    


RailWire Broadband For Kerala

The extensive list of RailWire Broadband plans for Kerala is as follows:


RailWire Broadband plans for Kerala
Price Speed FUP Post FUP
₹ 499/month 10 Mbps
₹ 599/month 20 Mbps
₹ 999/month 100 Mbps 6.6 TB 10 Mbps


RailWire Broadband For Tamil Nadu

The extensive list of RailWire Broadband plans for Tamil Nadu is as follows:


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RailWire Broadband plans for Tamil Nadu
Price Speed FUP
₹ 599/month 20 Mbps
₹ 799/month 50 Mbps
₹ 999/month 100 Mbps


RailWire Broadband For Telangana

The extensive list of RailWire Broadband plans for Telangana is as follows:


RailWire Broadband plans for Telangana
Price Speed FUP
₹ 599/month 20 Mbps
₹ 799/month 50 Mbps
₹ 999/month 100 Mbps


RailWire Broadband For UP East & UP West

The extensive list of RailWire Broadband plans for UP East & UP West is as follows:


RailWire Broadband plans for UP East & UP West
Price Speed FUP
₹ 799/month 50 Mbps
₹ 849/month 75 Mbps
₹ 999/month 100 Mbps


RailWire Broadband Customer Care

RailWire Broadband offers customer car services available 24×7. Customers can make requests and queries through phone calls as well as emails. The contact details are listed below:


RailWire Broadband customer care services
Customer Care Contact
Technical Support 8010139139




RailWire Broadband customer car services
Technical Support Email Id support.ka@railwire.co.in
Billing Email Id billing@railwire.co.inn
Feedback Email Id support.ka@railwire.co.in
Sales Support Email Id support.ka@railwire.co.in


How do I Login to RailWire Broadband Login?

You can log in to RailWire Broadband via an online portal. The steps to log in are as follows:

  1. Go to the official website of RailWire Broadband.

  2. Click on “Subscriber Login” and select your circle (or area).

  3. Enter your user name and password.

  4. Fill in the captcha and submit.

A personalized dashboard for your account will be opened showing all essential details including data usage, current plan, last recharges details and more.

How do I Contact RailWire Broadband Customer Care?

You can either contact via call (+91 9221279570) or email (support.ka@railwire.co.in).

How do I File a Complaint with RailWire Broadband?

You can easily file a complaint with RailWire Broadband here.

Railwire broadband connection (router)

How to Get a New Connection for RailWire Broadband?

These are the steps for getting a new connection for RailWire Broadband:

  1. Go to the official website of RailWire Broadband.

  2. Enter your circle (or area).

  3. Click on “Check Broadband Plans”.

  4. Available Plans in your area will appear in carousel mode. 

  5. Click on “Apply” and fill out the application form for connection.

  6. An executive will contact you soon for further installation and setup.

How to Switch to RailWire Broadband

To switch to RailWire Broadband, you would need to deactivate your previous broadband network by contacting their customer care. After deactivating the old network, contact the RailWire customer center (+91 9221279570) or LCOs to make a connection request.

How to Recharge RailWire Broadband Plans Online?

The steps to recharge RailWire broadband plans online are as follows:

  1. Go to the official website of RailWire Broadband.

  2. Login with user name and password.

  3. A personalized dashboard will open with all details of your account.

  4. Click on “Recharge” and select the payment option (Memo, Atom, or Razorpay).

  5. Click on “Renew Your Account” and “pay”.

  6. Your payment app (linked with mobile number) will show the payable amount.

  7. Proceed to pay securely via net banking, debit card, or credit card.

What are the installation charges for RailWire broadband plans?

RailWire has standardised a maximum of ₹3,000. It is a one-time installation cost for new connections, that includes the fiber and premises equipment (ONU).

FAQ

How to change the RailWire broadband plan?

To change the RailWire Broadband plan, you would need to contact customer care (+91 9221279570) or LCOs.

Which RailWire plan is best?

The best RailWire broadband plan (or the best suitable for most people with the maximum benefits availed) is the “Unlimited ₹ 499 Broadband Plan” which offers 10 Mbps data speed. For a better experience, ₹ 599 and ₹ 799 offering 20 Mbps and 50 Mbps, are also preferable.

What is the Internet speed of RailWire?

The average download speed of RailWire Broadband is 28.53 Mbps and the upload speed is 30.57 Mbps. The ping latency is 104 ms.

How to How do I cancel my RailWire broadband? Netplus broadband?

You can cancel your RailWire broadband by contacting LCO (local cable operator) or contact the customer support unit (+91 9221279570) and ask for disconnection.

Updated on 4 Aug, 2022

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kathryn

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